Sabrina Wilkerson
Burke,Texas
Summary
I am a seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team and individual environments. Diligent worker with strong communication and task prioritization skills seeking an opportunity to contribute to an organization while improving my experience and skills.
Overview
9
9
years of professional experience
Work History
Bank Teller
SouthSide Bank
06.2023 - 05.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by utilizing excellent interpersonal and communication skills.
Licensing and Permitting Specialist
Lee Transervices
09.2021 - 06.2023
- I communicate with clients daily via email, complete daily tasks, keep records for each client, and manage each client varying from daily needs to yearly renewals
- I also assist my coworkers as needed and train new hires as needed.
- Collaborated with cross-functional teams to achieve project goals on time and within time frames.
File Clerk
Angelina Pediatrics
03.2021 - 11.2021
- I find, organize, and assemble files for patients daily
- I also assist coworkers in other areas as needed.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Located and retrieved requested documents in accordance with established policies.
Office Assistant
McDonalds Administrative Office
06.2016 - 08.2016
- I took customer phone calls and complaints, aided in organizing paperwork, and assisted other people in the workplace as needed.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Office Assistant
McDonalds Administrative Office
05.2017 - 08.2017
- I took customer phone calls and complaints, aided in organizing paperwork, and assisted other people in the workplace as needed.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Thomasville High School Teacher Aide
Thomasville High School
08.2015 - 01.2016
- I aided many teachers by filing papers, grading papers, printing prompts, and helping students with their work.
Thomasville Elementary School Teacher/Office Aide
Thomasville Elementary School
01.2015 - 05.2015
- I helped students with their schoolwork, filed paperwork for the teachers, and answered the phone at the front desk in the office.
Tutor
Thomasville High School
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Science - Statistics
The University of South Alabama
Mobile, AL12.2020
Alabama Southern Community College
Thomasville, ALAdvanced with Honors High School Diploma -
Thomasville High School
Thomasville, AL05.2016
Skills
- Office skills include good communication, organizing, filing, copying, phone etiquette
- Proficiency with Microsoft Word, Power Point, Email
- Ability to multi – task efficiently
- Time management
- Good Work Ethic
- Familiar with multiple software
- Creative Thinking
- Verbal and written communication
- Problem-solving skills
- Collaboration and Teamwork
- Patience and Empathy
Accomplishments
- Perfect Attendance – Four Years of High School
- Girl Scout Bronze Award
- Girl Scout Silver Award
- Mu Alpha Theta Member
- National Honor Society Member
- National Society of Collegiate Scholars Member
- Alpha Epsilon Delta Member
- Dean’s list at the University of South Alabama
- President’s List at the University of South Alabama
- Alzheimer’s Walk
Volunteer Experience
- Coastal Clean Ups
- Hosted/Waited events
- Nursing Home Visits
- Suicide Awareness Walk
- Feeding the Homeless
- Habitat for Humanity
References
Available upon request
Timeline
Bank Teller
SouthSide Bank
06.2023 - 05.2024
Licensing and Permitting Specialist
Lee Transervices
09.2021 - 06.2023
File Clerk
Angelina Pediatrics
03.2021 - 11.2021
Office Assistant
McDonalds Administrative Office
05.2017 - 08.2017
Office Assistant
McDonalds Administrative Office
06.2016 - 08.2016
Thomasville High School Teacher Aide
Thomasville High School
08.2015 - 01.2016
Thomasville Elementary School Teacher/Office Aide
Thomasville Elementary School
01.2015 - 05.2015
Tutor
Thomasville High School
Bachelor of Science - Statistics
The University of South Alabama
Alabama Southern Community College
Advanced with Honors High School Diploma -
Thomasville High School