Josephine Mercado
Plano,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Fast Food Employee
Whatabuger
03.2023 - 07.2024
- Maintained cleanliness of restaurant including tables, floors, counters and restrooms.
- Delivered outstanding customer service through warm greetings and prompt responses to inquiries.
- Followed all health codes standards for food preparation and storage.
- Assisted coworkers during busy periods by taking orders or refilling drinks.
- Sanitized cooking utensils between uses.
- Contributed to closing procedures, which included counting cash, replenishing supplies, sanitizing equipment, and arranging storeroom inventory.
Route Merchandiser
RedBull Distribution
01.2024 - 02.2024
- Provided excellent customer service by responding to inquiries promptly.
- Reported safety hazards or defective equipment found during route visits.
- Organize cans by the new lay out
- Operated cash registers when necessary during peak times or staff shortages.
Warehouse Associate
Lite-On
10.2023 - 01.2024
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Assembled and dissemble car chargers
- Would test run the product
- Examined packages and goods for damage and notified vendors of replacement needs.
- Did quality Control , making sure there was no damage to the product
- Worked safely around moving machinery.
Warehouse Associate
Shutterfly
08.2023 - 10.2023
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Labeled containers correctly for product identification purposes.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Host
Safari Run
03.2022 - 02.2023
- Ensured all parties were properly served
- Maintained cleanliness of areas
- Provided excellent customer service by anticipating customer needs.
- Welcomed guests as they entered the facility
- Served the children and parents as they sat down
- Engaged with children while in play area
- Help all guest redeem their tickets
Education
High School Diploma
Plano East Sr High School
Plano, TX06-2023
Skills
- Public speaking
- Supply Restocking
- Order Taking
- Efficient Time Management
- Accurate Cash Handling
- Excellent Customer Service
- Food Safety
- Customer Service
- Proven Leader
- Reliable Team Worker
- Great communication skills
- RF scanner
- experience with pallet jack
- front desk
- Order picking
Timeline
Route Merchandiser
RedBull Distribution
01.2024 - 02.2024
Warehouse Associate
Lite-On
10.2023 - 01.2024
Warehouse Associate
Shutterfly
08.2023 - 10.2023
Fast Food Employee
Whatabuger
03.2023 - 07.2024
Host
Safari Run
03.2022 - 02.2023
High School Diploma
Plano East Sr High School
Similar Profiles
Darren MuiseDarren Muise
Restaurant Team Member at WhatabugerRestaurant Team Member at Whatabuger
James TillmanJames Tillman
Team Member at WhatabugerTeam Member at Whatabuger
Sierra McFarlinSierra McFarlin
Cashier at WhatabugerCashier at Whatabuger