JOSEPHINE OWENS
Claremore,OK
Summary
Highly motivated individual with strong interpersonal talents with understanding of retail dynamics and customer service standards. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Comfortable working independently and as part of team. Works well in fast-paced, high-volume environment.
Overview
4
4
years of professional experience
Work History
Store Associate
Aldis
11.2022 - Current
- Greet customers, help locate merchandise, and suggest suitable options.
- Balance and organize cash register by handling cash and counting change.
- Monitor sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Follow loss prevention guidelines to deter theft.
- Vacuum the vestibule area and mop solid surfaces with chemical solutions.
Server
Texas Roadhouse
09.2020 - 10.2022
- Transport food products, clean tables and counters, and stock dining room supplies.
- Upheld high sanitation and safety standards while delivering and serving food.
- Greeted all guests with smile and friendly greeting.
- Pick up trash and remove spills promptly to keep dining area fresh and inviting.
- Greeted guests on time, shared daily specials, and collect drink orders to offer legendary service.
Host/Server
Bills Steakhouse and Saloon
06.2020 - 09.2020
- Greeted guests and sat them in a timely manner.
- Produced top level service for customers.
- Presented daily and monthly specials.
- Sanitized tables for new guests to receive superior service.
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
Host/Server
Katfish Kitchen
02.2019 - 05.2020
- Maintained an even and orderly flow of guests from the reception area into the dining room, and informed customers of estimated wait times.
- Met needs of guests by listening to special requests and accommodating them accordingly.
- Collected final bill and processed cash and credit card payments.
- Helped servers by greeting tables after escorting to seats, providing water or taking beverage orders, and running food.
- Cleaned off and sanitized tables for new guests to have a cleansed environment to enjoy their food.
Education
Bachelor of Science -
Oklahoma City Community College
Oklahoma City, OKHigh School Diploma -
Tahlequah High School
Tahlequah, OK05.2020
Skills
- Liquor and wine service
- Multitask
- Provide legendary service for customers
- Process payments
- Recommend menu items
- Safety and Cleanliness Standards
- Loss Prevention
- Bus tables
- Meeting Sales Goals
- Flexible Hours
- Returns and Exchanges
Timeline
Store Associate
Aldis
11.2022 - Current
Server
Texas Roadhouse
09.2020 - 10.2022
Host/Server
Bills Steakhouse and Saloon
06.2020 - 09.2020
Host/Server
Katfish Kitchen
02.2019 - 05.2020
Bachelor of Science -
Oklahoma City Community College
High School Diploma -
Tahlequah High School
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