Josephine Rizzo
Loveland
Summary
Results-driven professional with proven leadership and communication skills, consistently enhancing organizational performance. Adaptable to dynamic environments, excelling under pressure and tight deadlines.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Officer ll
Cincinnati Children's Hospital
Cincinnati
09.2025 - Current
- Coordinated communication between departments and healthcare teams.
- Monitored compliance with hospital policies and procedures consistently.
- Implemented risk management strategies to mitigate potential threats.
- Led crisis management efforts to resolve issues promptly and efficiently.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Ensured the security and confidentiality of sensitive information.
- Responded promptly to customer inquiries or complaints in a polite manner.
Infantryman
Ohio Army National Guard
Tiffin
01.2022 - 08.2026
- Executed tactical operations and training exercises in diverse environments to enhance operational readiness.
- Coordinated with team members to devise mission strategies and objectives, ensuring alignment with overall mission goals.
- Constructed fortifications such as foxholes, trenches, bunkers and fighting positions.
- Led training exercises to maintain and improve proficiency in basic infantry skills, contributing to unit effectiveness.
- Operated weapons systems and military equipment during training and real-world scenarios.
- Maintained physical fitness and readiness standards through regular training sessions.
Server
Chick-fil-A
Deerfield
06.2020 - 07.2025
- Achieved high customer satisfaction by providing attentive service in dynamic dining setting.
- Addressed customer inquiries and concerns with professionalism and empathy, enhancing overall dining experience.
- Coordinated with team members to maintain smooth operations during peak hours.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
Cadet
Ohio Army National Guard
Woodlawn
12.2022 - 02.2025
- Collaborated with team members to execute training drills and exercises effectively.
- Organized and implemented training drills and physical fitness activities to enhance team readiness.
- Supported leadership in executing safety protocols during training sessions.
- Instructed classes on the fundamentals of leadership skills applicable to service members.
- Maintained equipment readiness through routine inspections and proactive maintenance.
- Led community service projects that promoted awareness of National Guard's mission and values.
- Attended briefings, meetings, and other events related to cadet operations.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
Education
Bachelor of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH05-2025
Skills
- Risk management
- Compliance monitoring
- Crisis response
- Crisis resolution
- Emergency response
- Operational readiness
- Communication coordination
- Reporting and documentation
- Report writing
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Leadership
- Conflict resolution
- Patient support
- Relationship building
Languages
Spanish
Limited
Certification
- Therapeutic Crisis Intervention (TCI) - CCHMC (2026)
- CPR - CCHMC (2025)
Timeline
Officer ll
Cincinnati Children's Hospital
09.2025 - Current
Cadet
Ohio Army National Guard
12.2022 - 02.2025
Infantryman
Ohio Army National Guard
01.2022 - 08.2026
Server
Chick-fil-A
06.2020 - 07.2025
Bachelor of Science - Criminal Justice
University of Cincinnati