Josephine Roach
Sapulpa,OK
Summary
Customer-focused online personal shopper with experience in grocery fulfillment, cashiering, and food safety. Known for accurate order handling, strong time management, and friendly service that supports smooth store operations and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Sapulpa, Oklahoma
07.2024 - Current
- Picked Walmart online grocery orders using handheld scanners and item lists.
- Checked item quality, dates, and packaging before placing products in carts.
- Followed Walmart food safety and sanitation procedures during order handling.
- Coordinated with store teammates to streamline order flow, restock shelves, and organize pickup area.
- Greeted and assisted customers to enhance their shopping experience and satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
- Reconciled discrepancies between inventory levels and purchase orders.
- Updated store displays for special events and seasonal merchandise changes for special events and seasonal merchandise changes.
Cashier
Cafe USA
Sapulpa, OK
06.2023 - 08.2024
- Entered customer orders accurately into the POS system and processed cash, card, and mobile payments.
- Balanced cash drawer at shift end and resolved register differences promptly.
- Welcomed guests and provided menu information during peak cafe hours.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained an organized front counter and ensured a clean checkout area at Cafe USA.
- Worked with kitchen staff to keep orders accurate and reduce errors or delays.
- Supported team operations by completing assigned tasks efficiently.
Education
High School Diploma -
Sapulpa High School
Sapulpa, OK05-2024
Skills
- Grocery fulfillment
- Food safety
- Inventory management
- Shelf stocking
- Sales experience
- Cash handling
- Customer service
- Customer satisfaction
- Attention to detail
- Problem solving
- Time management
- Physical stamina
- Relationship building
- Heavy lifting over 60 lbs
Timeline
Online Personal Shopper
Walmart
07.2024 - Current
Cashier
Cafe USA
06.2023 - 08.2024
High School Diploma -
Sapulpa High School