Over 10 years of professional experience
Hi, I’m
Josephine Roberts
Seattle,WA
Summary
Dynamic professional with extensive experience in program management and curriculum development at Harvard Medical School and the University of Massachusetts, Boston. Reputable track record in conflict resolution and interpersonal communication, successfully enhancing learner and faculty experiences through program development, launches, and delivery. Adept at fostering collaborations across diverse health institutions, driving impactful educational initiatives in bio-pharma, leadership, and clinical trial spaces. I look forward to my next role, where I can continue to support advances in science and medicine.
Overview
10
Work History
University of MassachusettsBoston, MA
Clinical Lecturer
09.2023 - Current
Job overview
- Provides teaching, advising, and mentoring to students accepted into the The Department of Nursing within the Manning College of Nursing and Health Sciences (MCNHS)
- Faculty collaborations with numerous major academic and medical institutions in and around Boston, including the Dana Farber/Harvard Cancer Center, UMass Chan Medical School, Boston Children’s Hospital, the Massachusetts Department of Public Health, Beth Israel Deaconess Medical Center, and many community, public, and private health care agencies.
Harvard Medical School External EducationBoston, MA
Program Operations Manager
01.2023 - Current
Job overview
- Managed logistics and program delivery at Harvard Medical School, enhancing client and learner satisfaction.
- Responsible for effective program delivery using and improving upon established workflow and processes to support successful learner and client experience; virtually, domestically and internationally.
- Supervises Co-Op’s, Less than Half Time (LHT) employees and other supporting staff members.
- Works cross-functionally with 3rd party vendors, partners and clients.
- Collaborated with faculty and institutions to develop innovative health education programs.
Department of Public HealthBoston, MA
Community Health Program Manager
07.2022 - 01.2023
Job overview
- Led procurement and contract administration for community health initiatives, optimizing resource use.
- Built and maintained relationships within Department and other State agencies to leverage efforts and align with other relevant programs.
- Developed and implemented procedures and guidelines to accomplish agency program fiscal-related objectives and goals.
- Coordinated and oversaw logistical elements of grant proposals, procurement, contracting, purchases, invoice processing and travel approvals. Regulatory, legal, and other requirements of research protocols were required.
- Supervised student interns and fellows
Judicial Council of CaliforniaSan Francisco, CA
Program Coordinator
01.2020 - 07.2022
Job overview
- Coordinated grant programs for Superior Courts, ensuring compliance and financial oversight. ($2.35 million)
- Independently served as the subject matter expert for Signage and Technology grant programs.
- Updated and maintained the grant reporting structure and communications regarding grant deadlines and updates.
- Facilitated and processed grant contract amendments by seeking leadership approval and working with Branch Accounting and Procurement's
- Directly supported and facilitated to Judicial Council advisory bodies and sub-committees.
- Provided technical assistance and data support for Court Interpreter Database Collection System (CIDCS) including project improvements.
- Built project management processes to ensure streamlined efforts in all areas of work.
- Assisted Analysts with data quality assurance and reviewed data accuracy for all grants and projects across the department.
International Rescue CommitteeSeaTac, WA
Refugee Resettlement Caseworker
01.2019 - 11.2019
Job overview
- Analyzed immigration data for the refugee resettlement and immigration department.
- Supported refugee case planning and development, facilitating educational and resettlement programs.
- Stayed informed and educated on current policies for clients and the organization.
- Promoted a positive public image for the organization and worked to control the dissemination of information.
- Participated in committee meetings and directly supported the facilitation of orientations and family planning classes for newly arrived refugees.
- Enrolled and supported child care programs including after school care, tutoring, and public health related events for children.
- Assisted in planning for the 2019 federal audit, including collecting and providing data analysis. Regulatory, legal, and other requirements of research protocols were required.
Education
Harvard Business School
Certificate from Management Essentials
03-2024
University of San FranciscoSan Francisco, CA
Masters Degree from Public Health
05.2022
University of WashingtonSeattle, WA
Bachelors Degree from Anthropology & International Studies
06.2019
Bellevue CollegeBellevue, WA
Associates Degree from Arts & Sciences
06.2017
Cedarcrest High SchoolDuvall, WA
Diploma
06.2015
Skills
- Project and Program Management
- Conflict Resolution & Interpersonal Communication
- Curriculum development
- Critical Thinker & Decision-maker
- Public speaking & Self-Directed
- Cultural awareness
- Digital Learning Tools
- Team Leadership
- Research Protocols
- Data Analysis
- Healthcare Collaboration
References
References available upon request.
Timeline
Clinical Lecturer
University of Massachusetts
09.2023 - Current
Program Operations Manager
Harvard Medical School External Education
01.2023 - Current
Community Health Program Manager
Department of Public Health
07.2022 - 01.2023
Program Coordinator
Judicial Council of California
01.2020 - 07.2022
Refugee Resettlement Caseworker
International Rescue Committee
01.2019 - 11.2019
Harvard Business School
Certificate from Management Essentials
University of San Francisco
Masters Degree from Public Health
University of Washington
Bachelors Degree from Anthropology & International Studies
Bellevue College
Associates Degree from Arts & Sciences
Cedarcrest High School
Diploma
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