RAVIKANT JAGTAP
IT Program Director | Project Manager | Solution Architect
Cary,NC
Summary
Experienced Associate Director in Projects and Program Management with 17 years of expertise as a Program Project Manager. Proven track record in leading cross-functional teams, delivering large-scale projects on time and within budget. Seeking opportunities to leverage skills and experience in a challenging role that allows for strategic planning, stakeholder management, and driving successful project outcomes.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
ASSOCIATE DIRECTOR - PROJECTS AND PROGRAM MANAGEMENT
LTIMindtree
1 2013 - Current
- Managed a $10 million annual revenue account for Multiple clients.
- Led iSell++ initiative, Delivery driven mining generating an additional $ 2 million in revenue for accounts.
- Lead the Digital Portfolio for $ 115 million account, Directly managing team of 115 members.
- Secured $300K in contracted revenue with $15K proposed for Chubb projects.
- Generated $60K annual additional revenue through CAPStone support change logs for Power App Support.
- Exceeded EBIT targets with over 22 % EBIT and 20 % PAT for Major account; 62% EBIT and 28% PAT for other accounts.
- Maintained 100% adherence to support SLAs with zero penalties and outages for CAPStone SharePoint support.
- Delivered 100% of enhancements and project deliverables on or before deadlines, complying with QMS standards and achieving a CSAT score of 3 out of 5.
- Ensured high standards of code quality and support assistance, with zero P1/P2 incidents and no major incidents.
- Groomed leadership skills among senior members, fostering a proactive and visionary team environment, and implemented successful skill evaluation and training programs.
- Interactive and Low Code Platform Practice Ownership for Carrier, Chubb and UTC accounts, handling SharePoint, Drupal, Biztalk, SDL Tridion Web platform along with Boomi Integration Technology practices
- SharePoint Online, SharePoint 2019 application development and migration from SP 2016, 2013 and SharePoint 2010 versions
- Oversaw annual budget planning processes, ensuring financial goals met while maintaining optimal resource allocation across departments.
LEAD CONSULTANT
CapGemini India Pvt Ltd
07.2010 - 12.2012
- Understanding requirements from the client's end users and managing the communication channel with end users.
- Managing team for sticking to tight timeline without compromising on the quality and following all the standard procedures.
- Providing solutions and guiding the team for System design, development standards as well as test procedures and processes implementation.
- Involved in User Control Development, Layout Creation and Content Management activities.
- Deployment activities and Assist team members to ensure process compliance, Development, Unit Testing and Code Reviews.Promoted as a Team Lead, participated in the development of SharePoint 2010 portal.
- Design for the world's largest food and Nutrition Company
- Recipient of Project Star Award.
- Understanding requirements from the client's end users and managing the communication channel with end users.
- Managed multiple deadlines across several businesses to meet the dynamic needs of multiple clients.
- Managing a team for sticking to tight timelines without compromising on quality and following all the standard procedures.
- Providing solutions and guiding the team for System design, development standard as well as test procedures and process implementation.
- Involved in User Control Development, Layout Creation, and Content Management activities.
- Deployment activities and Assist team members to ensure process compliance, Development, Unit Testing, and Code Reviews.
SENIOR SOFTWARE ENGINEER
LTIMindtree (L & T Infotech)
07.2007 - 06.2010
- Developed .NET based floor plan design application development for HVAC Company based in USA.
- Performed Technical Lead role at Onsite (St
- Paul, MN, USA) during User Acceptance Testing (UAT).
- Designed & developed modules from scratch like Conversion Utility, Facility Downloader, Data Access and Business Logic.
- Coordinated with project managers, developers, quality assurance and customers to resolve technical issues.
- Trained and mentored junior developers and engineers, teaching skills in SharePoint, .NET, Workflow development areas and working to improve overall team performance.
- Demonstrated experience and good hands-on programming experience C#
- NET.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Checked client code for bugs and weaknesses using approved troubleshooting methods
- Optimized code performance for improved user experience.
- Developed scalable applications using agile methodologies for timely delivery.
Education
High School, SSC, Maharashtra State Board -
Maharashtra State Board
Bachelor of Engineering - Information Technology
K J Somaiya College of Engineering, Mumbai University
Mumbai, India05.2007
Diploma of Technology - Information Technology
Bombay Institute of Technology, Maharashtra State Board
Mumbai, India05.2004
Skills
Management Skills
Certification
Certified ScrumMaster (CSM), Scrum Alliance Institute, 2022, 01/28/2026, 001306664
Affiliations
Airman First Class (A1C) from US Air Force Air National Guard, 156 AES (Aeromedical Evacuation Squadron) based in Charlotte, NC, Medical Logistician Honors Grad with 99.50%.
Additional Information
Currently enrolled in the Masters in Applied Data Science program at UNC Chapel Hill, where I am developing advanced skills in data analysis, machine learning, and statistical modeling. My coursework includes comprehensive projects on big data, predictive analytics, and data visualization, equipping me with the expertise to solve complex problems using data-driven approaches. Expected graduation: 2026.
Accomplishments
Trainings Completed:
- LTIMindtree Certified Agile Practitioner (MCAP 201) Certification Completed
- Agile Fundamentals
- Agile & DevOps: Executive Briefing
- Agile Team Practices with Scrum
- Business Continuity and Resilience
- Generative AI: A Primer for Beginners
- Business Continuity and Crisis Management
- DevOps: The Big Picture
- Agile Transformation: The Big Picture
Timeline
LEAD CONSULTANT
CapGemini India Pvt Ltd
07.2010 - 12.2012
SENIOR SOFTWARE ENGINEER
LTIMindtree (L & T Infotech)
07.2007 - 06.2010
ASSOCIATE DIRECTOR - PROJECTS AND PROGRAM MANAGEMENT
LTIMindtree
1 2013 - Current
High School, SSC, Maharashtra State Board -
Maharashtra State Board
Bachelor of Engineering - Information Technology
K J Somaiya College of Engineering, Mumbai University
Diploma of Technology - Information Technology
Bombay Institute of Technology, Maharashtra State Board
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