Josephine Ruhe

• Administered medications and treatments as directed by veterinarians, maintaining detailed records.
• Supervised daily care and activities for up to 30 dogs, ensuring safety and well-being.
• Implemented enrichment activities to promote physical health and social skills among dogs.
• Trained new staff on proper handling techniques and daycare protocols, enhancing team efficiency.
• Developed positive relationships with pet owners, addressing concerns and providing updates on their pets.
• Maintained cleanliness of facility, ensuring compliance with health and safety regulations at all times.
• Coordinated playgroups based on dog temperaments, fostering a harmonious environment for all pets.
• Monitored behavioral changes in dogs, promptly reporting issues to management for intervention strategies.
• Gave animals proper attention to promote secure environment in owner's absence.
• Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
• Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
• Communicated professionally with pet owners via phone, email, and text.

- Cultivated effective communication strategies to engage with customers.

- Engaged with employees and peers to promote a positive and productive work environment.

- Developed systematic approaches to organization and preparation for improved task management.

- Opened and closed seating sections according to volume of guests.

- Rearranged tables and chairs for large parties and retrieved high chairs for children.

- Provided patrons with estimated waiting times during peak service hours.

-Minimized customer service complaints by expertly managing customer expectations during busy periods.