Summary
Overview
Work History
Education
Skills
References
Timeline
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Josephine Schumacher

Naples,FL

Summary

Service-focused professional versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.

Overview

3
3
years of professional experience

Work History

Personal Assistant

Alexis C
Orlando, FL
06.2024 - Current
  • Managed household inventory and maintenance schedules.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.

Private Nanny

Families In The Community
Orlando, FL
06.2024 - Current
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Ensured physical and social well-being of each child.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Dropped off and picked up children from school and extracurricular commitments.

Hostess

Bar Tulia
Naples, FL
12.2023 - Current
  • Full time position for when I am home in Naples
  • Resolved any customer complaints or issues quickly and professionally.
  • Stocked server areas with supplies before, during and after shifts.
  • Provided excellent customer service by addressing customer needs promptly.
  • Answered phones promptly to record and confirm reservations.
  • Coordinated dining room staff workflow to foster prompt and courteous service.

Manager

Crisp & Green
Naples, FL
06.2022 - 01.2024
  • Established processes to ensure efficient workflow throughout the organization.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Delegated work to staff, setting priorities and goals.
  • Implemented quality control measures to uphold company standards.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Education

High School Diploma -

Gulf Coast High School
Naples
05-2023

Bachelor of Science - Statistics

University of Central Florida
Orlando, FL

Skills

  • Database entry
  • Fast learning
  • Strong communication skills
  • Statistical analysis
  • Python programming
  • Analytical problem-solving skills

References

References available upon request.

Timeline

Personal Assistant

Alexis C
06.2024 - Current

Private Nanny

Families In The Community
06.2024 - Current

Hostess

Bar Tulia
12.2023 - Current

Manager

Crisp & Green
06.2022 - 01.2024

High School Diploma -

Gulf Coast High School

Bachelor of Science - Statistics

University of Central Florida

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Josephine Schumacher