Summary
Overview
Work History
Education
Timeline
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Josephine Sheahan

Ellijay,GA

Summary

Experienced manager focused on achieving goals, adept at steering efficient teams and boosting profits by optimizing procedures and fostering continual improvement. A versatile and adaptable team player skilled in elevating operations while upholding top-tier standards in safety, quality, and productivity. Demonstrated leadership abilities, committed to precision and successful lean management by leveraging data analysis and process enhancement gained over a comprehensive 2-year tenure in a Supply Chain Leadership Development Program.

Overview

7
7
years of professional experience

Work History

Supply Chain Development Program

Shaw Industries
Dalton, GA
01.2022 - Current
  • Consumer Concierge Coordinator (SCDP Rotation 1): Completed warranty registrations, communicated with consumers and customers via social media, managed and monitored a chat bot for each brands website.
  • Strategic Planning Analyst for Planning and Turf Groups (SCDP Rotation 2): Worked closely with the Turf leadership group as well as the Planning department leaders, gained exposure to all aspects of the Turf Business (Internal/External Yarn, Manufacturing, Inventory, and Finished goods), assisted Data Analysis & System Improvements in Yarn Planning, Manufacturing Capacities, and Finished Goods Warehousing, completed Standard Work Procedures for the Turf Planning Team.
  • Logistics Insights Manager (Rotation 3): Created new processes, system enhancements, and technology changes that impact all service metrics. Led and managed change management as it related back to back to the supply chain experience for the customers. Led and coached embedded Logistics team that will cultivate an environment for the ISC to provide superior service.
  • Route Optimization Manager (SCDP Rotation 4): Supported and coached Transportation Coordinators in four different facilities within the US. Evaluated volume and capacity to identify cost savings opportunities within those facilities. Tested ways to improve routing (route optimization). Measured On-time-in-full performance and route efficiency.

Logistics Intern

Shaw Industries
08.2021 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Migrated customer service and distribution forms from Google to a more advanced platform in Microsoft called PowerApps
  • Worked with a team to reduce cost of outsource freights and provide an efficient solution that increases productivity positively in a timely manner.

Service Professional, Server

Longhorn Steakhouse
05.2017 - 08.2021
  • Promoted desserts, appetizers, and specialty drinks to optimize sales
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Provided exceptional service to high volume of daily customers
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Education

BBA in Logistics and Supply Chain Management -

Dalton State College
Dalton, GA
12.2021

Timeline

Supply Chain Development Program

Shaw Industries
01.2022 - Current

Logistics Intern

Shaw Industries
08.2021 - Current

Service Professional, Server

Longhorn Steakhouse
05.2017 - 08.2021

BBA in Logistics and Supply Chain Management -

Dalton State College

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Josephine Sheahan