Josephine Torres
Summary
Dedicated Medical Assistant with 20+ years of hands-on experience seeking a fulfilling role as an instructor, leveraging my extensive knowledge and practical skills to educate and mentor aspiring medical assistants. Committed to fostering a dynamic learning environment that empowers students to excel in their careers and make meaningful contributions to the healthcare field.
Overview
25
25
years of professional experience
Work History
Student Services Instructor
MedCertify
04.2023 - Current
- Counseled struggling students regarding educational issues such as study habits or academic goals.
- Integrated technology into curriculum design using online resources like virtual live mentoring sessions or simulations.
- Provided feedback on student assignments and weekly progress reports.
- Maintained accurate records of attendance, grades and assessments for all students in multiple courses.
- Conducted live lectures, demonstrations and group activities in order to enhance learning experience.
- Provided individualized instruction to students to improve their academic performance.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Created and delivered presentations on various topics related to academic success.
Medical Assistant Adjunct Instructor
Altierus Career College
01.2019 - 01.2023
- Teaching by lecture the structure and function of major body systems along with medical terminology, diagnostic and therapeutic procedures, computer skills, administrative processes, bookkeeping and accounting practices, processing of medical insurance forms and claims
- Also, hands on training in a clinical classroom setting applying hands on knowledge of clinical lectures; taking vitals, documentation of patient history, injections, phlebotomy, prepping blood samples for lab test, sterilizing medical instruments, assisting medical and mid-level providers directly and indirectly with patient care.
Senior Medical Assistant III
MedCertifyBaycare Medical Group
08.2016 - 04.2021
- Assisting three surgeons with patient care directly and indirectly, assisting with minor post op care in office suture and staple removal and wound care
- Assisting with patient chief complaint, documentation of vital signs, medications, progress notes, recent radiology tests, call backs of tests needing to be done prior to office visits and follow ups, creating orders, chart prep for all future office visits, referrals to other specialties for continued post op care, Rx calls to pharmacies, Authorizations for radiology tests, cross trained administrative duties at front desk, scheduling of new and established patient appointments, maintaining HIPPA compliance.
Sole Administrative Medical Assistant for satellite location
Associates in Medicine & Surgery
06.2014 - 03.2016
- Check in/Check out, Collecting insurance monies, Insurance verification, Keeping insurance updated in EMR, Creating weekly and monthly reports for new patient activity, ordering of office supplies, Answering incoming calls, Scheduling multi doctor patient appointments for follow up care, Scanning all patient information in EMR, maintained strictest confidentiality in accordance with HIPAA compliance.
Sole Medical Assistant
Ear, Nose & Throat Specialist of FL
Lehigh Acres, FL
05.2009 - 06.2010
- Assisted multiple physicians with patient care directly and indirectly, assisted with minor in office surgeries, collected and created lab requisitions with proper insurance coverage for all biopsies
- Being sole Medical Assistant for the Lehigh office I was in charge of medical records, multiple phone lines, scheduling of new referred patient appointments and current patient follow-up appointments
- Scheduling of procedures, referrals, hospital surgeries and educated patient with pre-op/post-op care instructions, ordering of medical supplies and maintaining office log on all office supplies and medication samples.
Medical Assistant for the EZ Care Clinic, Internal Medicine, Pulmonary
Internal Medicine Associates
Ft. Myers, FL
11.2007 - 05.2009
- Assisting physicians directly and indirectly with patient care, admit patients to exam rooms, identify patient’s chief complaint or reason for visit, ensure proper medical documentation, medications, progress notes, vital signs and medical history, assisted physicians with in office minor surgery including preparing instruments for injections and aspirations, patient call backs, prescription calls, patient education of procedures and testing, patient notification of lab/test results when requested, maintained strictest confidentiality in accordance with HIPAA compliance
- PRN- Medical Assistant during college semester breaks.
Secretary
Edison State College
08.2001 - 01.2009
- Answering high volumes of student inquiries via the telephone and in person, taking and transcribing minutes for office and district meetings, maintained appointment calendar for Coordinators and monthly reports
- Gathered data for statistical reports, filing, typing, and related work as required
- Hired, trained, created work schedules and supervised student workers daily
- Latin Student Club Sponsor/Advisor from 2007-2009.
Medical Assistant
StarMed Medical Staffing Group
Ft. Myers, FL
08.2001 - 01.2003
- Staffing for multiple doctor offices and specialties in the Lee County area, assisting physicians directly and indirectly with patient care, admit patients to exam rooms, identify patient’s chief complaint or reason for visit, ensure proper medical documentation, medications, progress notes, lab results, vital signs and medical history
- Experience in; Family Practice, OB/GYN, Pain Management, Shell Point, ENT, Pediatrics, Oncology, Flu Shot Clinics, and Community Health Fairs.
Medical Assistant (Float position)
Family Health Centers
Ft. Myers, FL
09.1999 - 08.2001
- Float to various locations within the company’s doctor specialty offices in Lehigh Acres, North Ft
- Myers, Bonita Springs and in main office downtown Ft
- Myers
- My duties were; To assist physicians directly and indirectly with patient care, admit patients to exam rooms, identify patient’s chief complaint, ensure proper medical documentation, lab results, and vital signs.
Education
Some College (No Degree) - Pre-Nursing
Edison State College
Ft Myers, FLMedical Assistant -
High Tech Central
C.N.A. -
DeSoto Co. Adult Education
Skills
- Certified/RMA
- Computer Literate/ Health EMR Experienced
- New Hire Orientation/Trainer
- Administrative and Clinical Experienced
- Team Player and Team Leader
- Strong Organizational Skills
- Student Needs Assessments
- Individual Education Plan
- Diverse Student Populations
- Lecture Development
- Student Learning Support
- Online Class Discussion
- Motivating Students
- Confidence Building
- Team Collaboration
- Instructor Mentoring
Awards
- HOSA (Health occupations Students of America), 06/1999, 1st Place Clinical Skills, Lee County FL
- HOSA (Health occupations Students of America), 07/1999, 4th Place Clinical Skills, State of Florida
Timeline
Student Services Instructor
MedCertify
04.2023 - Current
Medical Assistant Adjunct Instructor
Altierus Career College
01.2019 - 01.2023
Senior Medical Assistant III
MedCertifyBaycare Medical Group
08.2016 - 04.2021
Sole Administrative Medical Assistant for satellite location
Associates in Medicine & Surgery
06.2014 - 03.2016
Sole Medical Assistant
Ear, Nose & Throat Specialist of FL
05.2009 - 06.2010
Medical Assistant for the EZ Care Clinic, Internal Medicine, Pulmonary
Internal Medicine Associates
11.2007 - 05.2009
Secretary
Edison State College
08.2001 - 01.2009
Medical Assistant
StarMed Medical Staffing Group
08.2001 - 01.2003
Medical Assistant (Float position)
Family Health Centers
09.1999 - 08.2001
Some College (No Degree) - Pre-Nursing
Edison State College
Medical Assistant -
High Tech Central
C.N.A. -
DeSoto Co. Adult Education