Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Josephine Worker

Mebane,NC

Summary

Dynamic professional with a goal-oriented mindset and strong problem-solving skills, honed in the Coast Guard. Proven ability to build rapport with customers and drive informed purchasing decisions. Experienced in mechanical troubleshooting and maintaining equipment reliability, ensuring optimal performance in high-pressure environments. Committed to fostering teamwork and enhancing operational efficiency.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Developed strong leadership and management skills over six years of service in the U.S. Coast Guard, progressing through roles as Machinery Technician, Yeoman, and Seaman. Led and trained diverse teams in engineering operations, administrative support, and deck operations while maintaining accountability, safety, and mission readiness. Experienced in mentoring junior personnel, coordinating maintenance and administrative programs, and contributing to policy and process improvements that enhanced efficiency and technical standardization across multiple units.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Counter Salesperson

ACR Supply
08.2025 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained inventory accuracy through regular stock checks and data entry in inventory management systems.
  • Processed sales transactions efficiently, ensuring accuracy in cash handling and payment processing.
  • Collaborated with team members to optimize product displays, enhancing overall store presentation and customer engagement.
  • Educated customers on product features and benefits, driving informed purchasing decisions.
  • Built strong rapport with customers, fostering loyalty and repeat business.

Machinery Technician

United States Coast Gaurd
12.2022 - 08.2025
  • Operated and maintained various types of machinery, ensuring optimal performance and safety compliance.
  • Conducted routine inspections and preventive maintenance to minimize equipment downtime.
  • Diagnosed mechanical issues and implemented effective solutions to enhance machinery reliability.
  • Collaborated with team members to streamline workflow and improve operational efficiency.
  • Serve as shop supervisor or engineering petty officer, supervising and coordinating the work of subordinate technicians, delegating tasks, setting priorities, and ensuring quality control.
  • Manage component inventories, tools, supplies, material requisitions, and coordinate with logistics to support repair operations.
  • Participate in the development or review of engineering policy, maintenance directives, lessons learned, technical standardization, and rating community initiatives.
  • Assisted in training new technicians on equipment handling and maintenance procedures.

Yeoman

United States Coast Gaurd
08.2021 - 12.2022
  • Human resources and administrative specialist who supports personnel management, pay and entitlements, personnel records, and administrative operations. Acts as a bridge between policy/regulation and individual service members, ensuring that processes (promotions, transfers, pay, benefits, etc.) are executed correctly and in compliance with regulations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Deck Seaman

United States Coast Gaurd
10.2019 - 08.2021
  • Operated and maintained various deck equipment to ensure vessel readiness and safety.
  • Executed navigation watch duties, contributing to situational awareness and maritime safety.
  • Assisted in emergency response drills, enhancing crew preparedness for potential incidents.
  • Monitored weather conditions and sea states, providing critical information for operational decisions.
  • Trained junior personnel on safety protocols, fostering a culture of compliance and vigilance.
  • Demonstrated flexibility when assigned additional or unexpected responsibilities during shifts at sea or in port.
  • Advanced personal growth within the maritime industry by seeking opportunities for professional development both onboard the vessel and externally through certifications or coursework.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
05-2019

Skills

  • Quick learner
  • Goal-oriented mindset
  • Upselling strategies
  • Building rapport
  • Friendly, positive attitude
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Computer skills
  • Calm under pressure
  • Mechanical troubleshooting
  • Diagnostic testing

Accomplishments

My accomplishments include two good conduct awards for exemplary service over the span of six years, letter of commendation for outstanding Yeoman work at Sector Key West, letter of commendation for distinguished work at BFU St. Thomas. Also, specials ops award for law enforcement, outstanding unit award for rescue case involving aground sinking ship, meritorious team award, and national defense award

Certification

  • Military correspondence and records management
  • Personnel administration and pay procedures
  • Travel and entitlements processing
  • Leave administration
  • Career counseling fundamentals
  • Office management and customer service
  • Data and information systems (Direct Access / HRMS)
  • Handling classified and sensitive information
  • Internal combustion (diesel/gas) engine maintenance
  • Propulsion and auxiliary system operations
  • Hydraulics and pneumatics
  • HVAC and refrigeration systems
  • Pumps, compressors, and plumbing systems
  • Damage control and emergency repairs
  • Preventive and corrective maintenance planning
  • Technical drawing interpretation and troubleshooting
  • Safety, environmental, and fuel/oil management procedures

Timeline

Counter Salesperson

ACR Supply
08.2025 - Current

Machinery Technician

United States Coast Gaurd
12.2022 - 08.2025

Yeoman

United States Coast Gaurd
08.2021 - 12.2022

Deck Seaman

United States Coast Gaurd
10.2019 - 08.2021

High School Diploma -

Penn Foster High School

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Josephine Worker