Josephine Wratto
Maricopa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Behavior Technician
Quail Run Behavioral Health
07.2021 - 10.2023
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Bank Teller
DCU Bank
01.2019 - 07.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
No Degree - Business Communications
Life Insurance Agent
Online 04.2024
No Degree - Loan Officer
Mortgage Educator
Online Courses 03.2024
No Degree - General Studies
Quinsigamond Community College
Worcester, MA06.2013
High School Diploma -
South High School Community
Worcester, MA06.2012
Skills
- Data Collection
- Documentation skills
- Autism Spectrum Disorder Knowledge
- Social Skills Development
- Behavior Intervention Plans
Timeline
Behavior Technician
Quail Run Behavioral Health
07.2021 - 10.2023
Bank Teller
DCU Bank
01.2019 - 07.2021
No Degree - Business Communications
Life Insurance Agent
No Degree - Loan Officer
Mortgage Educator
No Degree - General Studies
Quinsigamond Community College
High School Diploma -
South High School Community
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