JOSEPHINE F. NELSON
Briarwood,NY
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
Work History
Student & Accounts Payable Manager
The Hewitt School
06.2017 - Current
- Completed student billing activities for tuition charges, credits, financial aid, collections, and auxiliary program entries, ensuring accurate and timely processing.
- Input all relevant transactions properly within the accounting system.
- Assist with the year-end audit with the student and auxiliary programs, & accounts payable reconciliation, final reports, schedules, and auditor's requests.
- Prepare and file 1099s.
- Coordinated book ordering to ensure availability for students. for the academic school year.
- Book Ordering for the academic school year.
Student Accounts Manager & Benefits Coordinator
The Hewitt School
07.2012 - 06.2017
- Managed student financial accounts, ensuring accurate record-keeping and timely updates to support financial integrity. Reviewed student aged receivables to prioritize collection efforts and address high-risk accounts.
- Worked with the Director of Finance/Chief Financial Officer to reduce delinquent accounts through proactive communication with parents. With the approval of the Director of Finance/Chief Financial Officer made modified payment arrangements with parents experiencing financial difficulties, to minimize revenue losses while maintaining positive relationships with clients.
Student Billing & Employee Benefits Coordinator
The Hewitt School
07.2007 - 06.2012
- Responsible for student billing related tasks (charges, credits, & payments, and other miscellaneous cash deposits processing and recording. Assisted with the preparation of financial aid documentation for review and followed up with parents where financial aid documentation was incomplete. Evaluated financial aid awards as needed. Prepared re-enrollment contracts mailing for the following academic school year.
- Acted as the point of contact for onboarding new employees and handling health benefits inquiries and changes, resolving issues promptly and accurately.
- Participated in the employee orientations to assist with the explanation of coverage and benefits to new faculty/staff.
- Assisted with employee orientations by explaining coverage and benefits to new faculty and staff.
- Assisted with the pension audit and the year-end audit with reports, schedules, and auditor requests.
Business Associate
The Hewitt School
03.2006 - 06.2006
- Handled student billing activities related to tuition charges, payments, and auxiliary programs. Deposited payments received by The Business Office for advancement and miscellaneous items.
- Worked with the preparation of student re-enrollment contracts for mailing & preparation. Assisted with financial aid materials for review and supported the review of financial aid awards for students.
- Coordinated employee onboarding and managed administrative tasks associated with benefits.
- Assisted with year-end audit reports, reports, schedules, and auditor requests.
Education
Bachelor of Science - Computer Information Science
Andrews University
Berrien Springs, MIMBA - General
Keller Graduate School of Management, DeVry University
New York, NYSkills
- Cloud Software: Blackbaud NXT, Google Workspace, Paymerang/Corpay, Campbrain, & Veracross
- Software: Microsoft Office
- Operating Systems: Apple and Windows
- Positive Attitude
- Fast Learner
- Multitasking & Active Learning
- Attention to Detail
- Problem Solving
- Energetic & Enthusiastic
- Good Email & Telephone Etiquette
- Bilingual in English and Spanish
Timeline
Student & Accounts Payable Manager
The Hewitt School
06.2017 - Current
Student Accounts Manager & Benefits Coordinator
The Hewitt School
07.2012 - 06.2017
Student Billing & Employee Benefits Coordinator
The Hewitt School
07.2007 - 06.2012
Business Associate
The Hewitt School
03.2006 - 06.2006
Bachelor of Science - Computer Information Science
Andrews University
MBA - General
Keller Graduate School of Management, DeVry University