Josephine (JoJo) Eynard
Jefferson City,MO
Summary
Dynamic Lead Dental Assistant with proven expertise in office management and team collaboration, significantly enhancing patient satisfaction and workflow efficiency at Jefferson City Dental Care. Excelled in relationship building and adept in appointment scheduling, I spearheaded initiatives that fostered a positive work environment and improved practice operations.
Overview
17
17
years of professional experience
Work History
Lead Dental Assistant
Jefferson City Dental Care- Justin Johnson, D.D.S
02.2017 - Current
- Politely answered the phones and scheduled patient appointments.
- Interviewed dental assistants to ensure they were a good fit for the dental team.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Supervised and mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly equipment and instruments essential for daily operations.
- Developed strong working relationships with staff, fostering a positive work environment.
Dental Manager/Treatment Coordinator
Great Lakes Dental USA
09.2010 - 09.2023
- Supervised dental assistants and Dentists to maintain a high level of productivity and professionalism during the military event.
- Ensured dental team were professional and performing high quality dental care.
- Efficiently scheduled appointments and explained dental procedures.
- Proactively addressed equipment or computer issues to ensure the dental portion of the military event ran smoothly.
- Acted as main point of contact for service members, doctors, and military staff by closely reviewing dental charts and maintaining high levels of communication.
- Diligently completed paperwork during and after the military event.
Dental Assistant
Admire Your Smile- Brian Henningsen, D.D.S.
05.2007 - 02.2017
- Cleaned and sanitized dental instruments and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Politely answered phones to schedule appointments and answer patient questions.
- Provided chairside assistance during dental procedures and examinations, improving dentist efficiency and patient satisfaction.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Thoroughly explained treatment plans to patients.
Education
Certified Dental Assistant - Dental Assisting
Nichols Career Center
Jefferson City05.2007
High School Diploma -
Jefferson City High School
Jefferson City, MO05.2006
Skills
- Appointment Scheduling
- Thorough documentation
- Office Management
- Teamwork and Collaboration
- Relationship Building
- Adaptable
References
Robert Grzybowski, DDS- Great Lakes Dental USA- CEO/Dental Director
1-414-559-6553
Melissa Forck- PSRS/PEERS- Member Educator
1-573-821-1607
Jessica Goben- MoDOT- Senior Information Systems Technician
1-573-291-3977
Timeline
Lead Dental Assistant
Jefferson City Dental Care- Justin Johnson, D.D.S
02.2017 - Current
Dental Manager/Treatment Coordinator
Great Lakes Dental USA
09.2010 - 09.2023
Dental Assistant
Admire Your Smile- Brian Henningsen, D.D.S.
05.2007 - 02.2017
Certified Dental Assistant - Dental Assisting
Nichols Career Center
High School Diploma -
Jefferson City High School
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