Dynamic student professional with experience at the Boston Red Sox, excelling in conflict resolution and customer service. Proven ability to resolve conflicts and enhance guest experiences while ensuring safety. Recognized for teamwork and problem-solving skills, contributing to a positive environment in high-pressure situations with heavy community involvement, and success in the classrom
Multi-faceted role, including screening, guest assistance, customer service, and other duties necessary for achieving ideal guest experience while maintaining the safety of all patrons and employees of the park.
Working under stress
Teamwork
Problem Solving
Conflict Resolution
Customer Service
De-escalation
Working With Children
Landscaping
Caddying
Crowd Control
Alcohol Management
Screening
Crowd Manager Training
TEAM (Techniques for Effective Alcohol Management)
MLB Fan Screener Training
Boston Sports
Baseball
Movies and TV
Reading
Texas Hold'em