Joseph M. Owens
Oshkosh,WI
Summary
Organized and results-driven General Manager with extensive experience in residential and commercial painting operations. Skilled in project management, customer relations, payroll and accounting administration, estimating, scheduling, and workflow optimization. Strong communicator with the ability to lead teams, resolve issues quickly, and deliver consistent high-quality results. Adept at improving operational efficiency and strengthening long-term client relationships.
Overview
6
6
years of professional experience
Work History
General Manager
Kenowski Painting Corp.
Oshkosh, Wisconsin
08.2022 - Current
- Manage full operational structure including estimating, job costing, payroll, invoicing, materials, project timelines, and vendor coordination.
- Strengthen customer relationships through clear communication, professional service, and transparent expectations.
- Lead employee scheduling, onboarding, performance oversight, and daily workflow management.
- Maintain accurate financial records, oversee accounts receivable/payable, and produce job-costing reports to support profitability.
- Ensure high-quality workmanship through routine job-site inspections and quality control measures.
- Resolve customer concerns professionally, increasing repeat clients and referrals.
Project Manager
Hiller and Sons LLC
Tucson, Arizona
09.2020 - 06.2022
- Oversaw daily operations for multiple residential and commercial painting projects.
- Managed crew coordination, material planning, timelines, and project documentation.
- Improved workflow efficiency through structured planning and communication systems.
- Served as primary customer contact, providing updates and resolving issues to maintain satisfaction.
Sales Associate Intern
Sherwin Williams Co
Tucson, AZ
04.2020 - 08.2020
- Assisted contractors and homeowners with coating systems, primers, color selection, and application recommendations.
- Performed tinting, batching, inventory control, and order fulfillment in a high-volume store.
- Developed strong product knowledge and improved customer experience through clear communication and fast problem-solving.
Education
BBA - Business Administration
Arizona State University
Tempe, AZ05-2023
High School Diploma -
Flowing Wells Highschool
Tucson, AZ05-2019
Skills
- Customer Relations & Client Experience
- Professional Communication
- Project Management & Scheduling
- Accounting, Payroll & Financial Reporting
- Estimating & Job Costing
- Team Leadership & Training
- Vendor & Subcontractor Coordination
- CRM Platforms (QuickBooks, Intuit, DripJobs)
- Workflow Optimization & Operations Management
Accomplishments
Top Service contractor in Winnebago County
Timeline
General Manager
Kenowski Painting Corp.
08.2022 - Current
Project Manager
Hiller and Sons LLC
09.2020 - 06.2022
Sales Associate Intern
Sherwin Williams Co
04.2020 - 08.2020
BBA - Business Administration
Arizona State University
High School Diploma -
Flowing Wells Highschool