Joseph P. Armstrong
Cibolo,Texas
Summary
Administrative Laboratory Director Progressive Laboratory Director focused on data analysis, continuous improvement, and fiscal performance of laboratory operations. Proven to identify opportunities for improvement, develop effective strategies, and implement laboratory procedures to streamline processes. Deliver sustainable results through comprehensive scientific knowledge, research and analytical skills. Communicate with individuals at all levels of an organization and foster an environment of team collaboration. Proficient in Quality Management Systems. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages blood bank expertise to manage job functions. Excellent communicator with focus on results.
Overview
14
14
years of professional experience
Work History
University Health System
San Antonio, Texas
Technologist
Otto Kaiser Memorial Hospital, Medical, US Army
Lab
Valley Medical Center
Sedona, Cottonwood, AZ.
07.2022 - 11.2022
- Operations
- Complex Problem-solving
- Laboratory Techniques
- Interim System Laboratory Director
- 129 FTE, Administration and Management of all three hospitals labs
- Monitored productivity, lab metrics, and staffing
- Interviewed new lab candidates
- Professional Experience
- Established goals for lab staff, approved merit rises
- Prepared lab for CAP and CLIA survey "
Interim Lab Director
Lake Regional Health System
Osage Beach, MO.
03.2022 - 05.2022
- Prepared Lab for Joint Commission
- Interview new candidates for the laboratory
- Requested new equipment for the laboratory
- Administration and management of Lab daily
- Team Leadership
- Solid Technical Acumen
- Analytical Reasoning
Interim Laboratory Director
Raleigh General Hospital
Beckley
04.2021 - 07.2021
- 35 FTE'S
- Updated department analyzers, reviewed lab contracts
- Prepared lab for Joint Commission survey
- Interviewed and hired Med Lab Techs and Phlebotomists
Interim Laboratory Director
Grand River Health District, Aureus Medical Group
Colorado, Omaha, NE
11.2020 - 02.2021
- Updated the Blood Bank Policies and Procedures
- Approved policies and procedure for Blood Bank
- Organize the Policy Administration internet site
- Rearranged policies per lab department
- Developed a new competency form for the lab
- Conducted annual competencies.
Manager
Ochsner Health
New Orleans, LA
02.2019 - 01.2021
- Blood Bank, Donor Services, HLA Lab, Stem Cell Lab
- Oversaw 71 FTE's, 5 departments, and three Supervisors
- Maintained Donor Services buses, (4 vehicles), Prepared contracts for equipment, Approved supply orders
- Prepared annual competencies for 71 FTE's.
Administrative Laboratory Director
Mimbres Memorial Hospital
Deming, NM
05.2017 - 01.2019
- Orchestrate daily operations affecting bottom-line factors of a high-volume laboratory including staffing and scheduling, procedural design and implementation, employee training and development, and inventory management
- Ensure compliance with clinical and regulatory guidelines
- Manage a complex laboratory budget and oversee all factors associated with financial performance
- Update and order new laboratory equipment to improve efficiency
- Prepare laboratory for JCAHO inspections
- Develop and implement additional procedures to the lab menu to improve growth initiatives
- Foster a collaborative environment of teamwork and strong employee morale.
Interim Administrative Lab Director, Interim Laboratory Director
Mimbres Memorial Hospital, Paris Regional Medical Center
Deming, Paris, NM, TX
01.2017 - 04.2017
- Administered daily scientific and technical operations in a laboratory environment
- Analyzed data, developed reports, supervised staff, and delegated tasks
- Delivered exemplary customer service to answer questions and quickly resolve problems
- Ensured compliance with all local/state/federal agencies and guidelines
- Successfully prepared laboratory to ensure compliance with JCAHO inspection
- Updated outdated equipment to improve efficiency and patient satisfaction.
Flagstaff Medical Center, Sedona Medical Center
Flagstaff, AZ.
06.2016 - 08.2016
- Development
- Budgeting & Forecasting
- Attention to Detail
- Reporting Documentation
- North Arizona Health System, Facilitated and directed daily operations of a high-volume clinical laboratory
- Successfully prepared laboratory to ensure compliance with CAP inspection
- Executed new in-house testing to reduce laboratory costs by approximately $36K per year.
Manager
Transfusion/Blood Bank Services
San Antonio, TX
02.2015 - 12.2015
- Maintained comprehensive knowledge of Quality Management System to oversee daily operations
- Directed the Proficiency Testing Program to assess laboratory technologists on technical proficiency
- Developed and monitored budget and lab expenditures
- Served as Subject Matter Expert (SME) for the operation and maintenance of Blood Bank Analyzer, Tango.
Administrative Laboratory Director & Director Respiratory
Community Health Services, CHS, Woodland Heights Medical Center
Lufkin, TX.
02.2013 - 12.2014
- Administered the daily operations of a clinical laboratory and respiratory department
- Oversaw preparation for laboratory inspections to ensure compliance with all applicable rules and regulations
- Developed, implemented, and managed a complex lab budget and expenditures
- Coached and mentored lab technologists
- Developed strategy to increase lab efficiency by 30%
- Added 24 new lab tests to the menu to enhance growth and patient satisfaction.
Administrative Director Clinical Laboratory
Abilene Regional Medical Center, CHS
Abilene, TX
02.2010 - 02.2013
- Trained and developed laboratory team members, coached team on compliance measures
- Created improved workflow and oversaw quality performance
- Oversaw factors affecting financial performance
- Implemented cross-functional departmental activities to improve employee relations and team building / team collaboration initiatives.
Administrative Laboratory Director
Nemaha Valley Community Hospital
Seneca, KS
01.2007 - 02.2010
- Successfully prepared laboratory for COLA inspections
- Seamlessly directed multiple laboratory departments
- Designed and established a new laboratory and managed the ordering of lab supplies and equipment
- Created strategy to increase lab efficiency by 25% by adding innovative tests and equipment.
Interim Laboratory Director
Strong Research SkillsRiverview Regional Medical Center
Gadsden, Alabama
1 1 - 1 1
- 2022 (200 bed hospital)
- Prepared Laboratory for Joint Commission survey (December 2021)
- Interview new candidates for the laboratory
- Requested new equipment for the laboratory
- Administration and management of Lab daily
Education
Master of Arts - Public Administration
Webster University
Bachelor of Management - Health Care
Park University
Skills
- [Type] Software Proficiency
- Medical laboratory procedures
- BAC screening/drug screen collection
- Multidisciplinary team collaborationq
- Active Listeningqq
Timeline
Lab
Valley Medical Center
07.2022 - 11.2022
Interim Lab Director
Lake Regional Health System
03.2022 - 05.2022
Interim Laboratory Director
Raleigh General Hospital
04.2021 - 07.2021
Interim Laboratory Director
Grand River Health District, Aureus Medical Group
11.2020 - 02.2021
Manager
Ochsner Health
02.2019 - 01.2021
Administrative Laboratory Director
Mimbres Memorial Hospital
05.2017 - 01.2019
Interim Administrative Lab Director, Interim Laboratory Director
Mimbres Memorial Hospital, Paris Regional Medical Center
01.2017 - 04.2017
Flagstaff Medical Center, Sedona Medical Center
06.2016 - 08.2016
Manager
Transfusion/Blood Bank Services
02.2015 - 12.2015
Administrative Laboratory Director & Director Respiratory
Community Health Services, CHS, Woodland Heights Medical Center
02.2013 - 12.2014
Administrative Director Clinical Laboratory
Abilene Regional Medical Center, CHS
02.2010 - 02.2013
Administrative Laboratory Director
Nemaha Valley Community Hospital
01.2007 - 02.2010
University Health System
Technologist
Otto Kaiser Memorial Hospital, Medical, US Army
Master of Arts - Public Administration
Webster University
Bachelor of Management - Health Care
Park University
Interim Laboratory Director
Strong Research SkillsRiverview Regional Medical Center
1 1 - 1 1
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