Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Palmer Gillis

Charleston,SC

Summary

As I have developed myself in many different roles in my past careers by learning quickly and adapting to any situation or problem. I feel I would be a great candidate for consideration in this industry with your company. Each previous job I have had, customer satisfaction and providing upmost quality has always been of main interest to uphold. I have great self-management while being very accurate and detailed with any task in a timely manner. Looking to really settle into a great place and be around a great team to show me how to be successful in this industry.

Overview

11
11
years of professional experience

Work History

Agent Relations

Palmetto Surety
03.2023 - Current
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Expanded customer base through effective networking, cold calling, and relationship-building strategies.
  • Streamlined internal processes for improved efficiency and productivity within the agency.
  • Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
  • Negotiated favorable contract terms for clients, securing competitive rates and coverage options.

Inside Sales Representative

Lima One Capital
07.2022 - 03.2023
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Created and updated customer accounts with relevant information.

Delivery Merchandiser

Coca Cola Bottling Consoldiated
01.2022 - 07.2022
  • Drove a Tractor and trailer of 38 feet to gas stations, discount stores and grocery stores.
  • Checking the product into the store to make sure there was accurate product delivered and paid for.
  • Working the entire store from end caps, coolers, shelves and displays were all properly presented and no out of date products were out for sell.
  • Customer service with all the stores to make sure satisfaction was met with the store from start to finish.
  • Keeping good communication with the Sales Representatives to make sure all the product got out in the correct location of end caps and point of sales.

Deckhand

Deckhand In Yachting, Balista, Yacht, Usher
06.2020 - 09.2021
  • Worked with all the guests in giving them great experiences with free diving, fishing, Jet skit usage and other fun activities.
  • Great eye for detail with organizing and cleaning all of the exterior items and furniture for the guests to have a five star experience.
  • Dealt with long hours in the sun and many busy days with limited rest but made sure customer satisfaction was always met.

Surety Bail Agent- Office Manager & Business Development

Sinkler Southeast Bonding
04.2015 - 09.2019
  • Was in charge of building and signing all new leases on the offices throughout the state of South Carolina based of monthly profits and cost of operation to be worth opening.
  • Managed and opened two offices that were located in the counties of Greenville and Spartanburg, South Carolina.
  • Trained seven employees successfully to operate the offices in sales, data entry and great customer service skills.
  • Also guiding them through the risk management and underwriting process to make sure all our clients appeared in court.
  • Met monthly goals and made sure they were consistent and always presenting growth.

Tow Truck Operator

Coastal Carolina Towing & Recovery
02.2013 - 04.2015
  • Operated a tow truck for Highway Patrol calls (wrecks), impounds, repossessions and local tows.
  • Dealt with the billing of the tow fees as well as responsible time management.
  • Worked with insurance companies and their adjusters in regards to get bills approved and successful transactions.

Education

No Degree - Limited Lines Insurance

SCDOI
Myrtle Beach

High School Diploma -

Waccamaw High School
Pawleys Island, SC

CDL Class A - undefined

Miller Motte Technical College
2021

Skills

  • Quick Learning
  • Efficiency and Time Management
  • Dependability and Honesty
  • Customer Relationships
  • Customer Retention
  • Billing Statements
  • Safety
  • Conflict Resolution
  • Self-Motivated
  • Excellent work ethic

Timeline

Agent Relations

Palmetto Surety
03.2023 - Current

Inside Sales Representative

Lima One Capital
07.2022 - 03.2023

Delivery Merchandiser

Coca Cola Bottling Consoldiated
01.2022 - 07.2022

Deckhand

Deckhand In Yachting, Balista, Yacht, Usher
06.2020 - 09.2021

Surety Bail Agent- Office Manager & Business Development

Sinkler Southeast Bonding
04.2015 - 09.2019

Tow Truck Operator

Coastal Carolina Towing & Recovery
02.2013 - 04.2015

No Degree - Limited Lines Insurance

SCDOI

High School Diploma -

Waccamaw High School

CDL Class A - undefined

Miller Motte Technical College

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Joseph Palmer Gillis