JOSEPH (RICK) SOILEAU JR.
Splendora,TX
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
35
35
years of professional experience
Work History
CEO
Hytek Construction
Lake Charles, LA
10.2007 - 02.2025
- Developed and implemented strategic business plans to increase company profitability.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
Service Advisor
Demontrond Buick Gmc
Houston, TX
03.2014 - 07.2014
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Provided top quality control and eliminated downtime to maximize revenue.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Prevented key account losses by researching discrepancies and correcting problems.
- Prepared invoices for services rendered and collected payments from customers.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
Service Advisor
Billy Navarre Chevrolet
Sulphur, LA
02.2005 - 10.2007
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided top quality control and eliminated downtime to maximize revenue.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Prepared invoices for services rendered and collected payments from customers.
Service Advisor
energy country ford
Port Arthur, TX
09.2004 - 02.2005
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Provided top quality control and eliminated downtime to maximize revenue.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Prepared invoices for services rendered and collected payments from customers.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
Sales Manager
Golden Triangle Homes & Rvs
Lumberton, TX
01.2001 - 04.2002
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Executed strategic sales plans to expand customer base and revenue.
- Resolved customer complaints regarding sales and service.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
General Manager
Oakwood Manufactured Housing
Lake Charles, LA
05.1994 - 02.2000
- Coached, developed and motivated team to achieve revenue goals.
- Executed strategic sales plans to expand customer base and revenue.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Sales Associate
LEVIS TOYOTA
LAKE CHARLES, LA
03.1990 - 04.1994
- Ticketed, arranged and displayed merchandise to promote sales.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers and identified their automotive needs.
- Floor Manager; Assisted and Closed Customers By Customers Choice.
- Assisted in Closing Competitive Financing Alternatives, along with Helping Consumers Select Suitable Insurance Requirements.
Education
Associate of Arts - Business Administration And Management
Delta School of Business
Lake Charles, LA06-1996
Skills
- Customer focus
- Crisis management
- Talent development
- Strategic visioning
- Innovation management
- Inspirational leadership
- Effective decision making
Custom
- 25 PLUS YEARS IN SALES, CAREER DEVELOPMENT OF ASSOCIATES FROM APPRENTICE TO EXPERT, CUSTOMER SERVICE, FINANCING, AND INSURANCE
- MULTIPLE TRAINING SEMINARS RANGING FROM ZIZ ZIGLER, DALE CARNEGIE, JACKIE B. COOPER, & TEDDY PRENDERGAS.
Timeline
Service Advisor
Demontrond Buick Gmc
03.2014 - 07.2014
CEO
Hytek Construction
10.2007 - 02.2025
Service Advisor
Billy Navarre Chevrolet
02.2005 - 10.2007
Service Advisor
energy country ford
09.2004 - 02.2005
Sales Manager
Golden Triangle Homes & Rvs
01.2001 - 04.2002
General Manager
Oakwood Manufactured Housing
05.1994 - 02.2000
Sales Associate
LEVIS TOYOTA
03.1990 - 04.1994
Associate of Arts - Business Administration And Management
Delta School of Business
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