Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
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Jose R. Quiñones

San Antonio

Summary

Accomplished Volkswagen Master Certified Automotive Technician with extensive experience at Ancira Volkswagen. Expert in advanced diagnostics and repairs across various systems, ensuring high customer satisfaction through effective problem resolution. Bilingual in English and Spanish, I excel in training new technicians and managing team performance in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Volkswagen Master Certified Automotive Technician

Ancira Volkswagen
San Antonio
08.2023 - Current
  • Diagnosing, troubleshooting, and repairing problems ranging from HVAC, transmission, engine, chassis, and electrical systems, including CAN-BUS systems.
  • Electric Vehicle Diagnosis and Repair, including High Voltage Battery disassembly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Training of new technicians on basic electronics repair techniques, scan tool functionality, hands-on repairs, and safety measures.
  • Managed time efficiently in a flat-rate pay environment while multitasking several duties simultaneously.
  • Continuous yearly training on new technologies and repair procedures.

Volkswagen Master Certified Automotive Technician

North Park Volkswagen
San Antonio
04.2016 - 08.2023
  • Diagnosing, troubleshooting and repairing problems ranging from HVAC, transmission, engine, chassis, and electrical systems, including CAN-BUS systems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Training of new technicians on basic electronics repair techniques, scan tool functionality, hands-on repairs, and safety measures.
  • Managed time efficiently in a flat-rate pay environment while multitasking several duties simultaneously.
  • Continuous yearly training on new technologies and repair procedures.

Shop Foreman/Team Leader

Volkswagen of Orange Park
Jacksonville
08.2013 - 04.2016
  • Diagnosing, troubleshooting, and repairing problems ranging from HVAC, transmission, engine, chassis, and electrical systems, including CAN-BUS systems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Training of new technicians on basic electronics repair techniques, scan tool functionality, hands-on repairs, and safety measures.
  • Managed time efficiently in a flat-rate pay environment while multitasking several duties simultaneously.
  • Continuous yearly training on new technologies and repair procedures.
  • In charge of Dispatching repair orders to technicians and quality control on all repairs.
  • Monitored team performance and provided constructive feedback regularly.

Volkswagen Certified Automotive Technician

O'steen Volkswagen
Jacksonville
03.2006 - 08.2013
  • Diagnosing, troubleshooting and repairing problems ranging from HVAC, transmission, engine, chassis, and electrical systems, including CAN-BUS systems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time efficiently in a flat-rate pay environment while multitasking several duties simultaneously.
  • Continuous yearly training on new technologies and repair procedures.

Education

Certificate of Technical Studies - Automotive Technology

Universal Technical Institute
Orlando, FL
08-2005

Skills

  • Troubleshooting and Diagnostics
  • Advanced Engine and electrical diagnostics
  • Heating and air conditioning
  • Automatic and Manual transmissions
  • Chassis, suspension and steering systems
  • Calibration of Driver assist systems
  • Bilingual, fluent in English and Spanish

Affiliations

  • Enjoy family time.
  • Play basketball
  • Play guitar

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Student of the course in Advanced Diagnostic Systems 2005
  • Excellent Attendance at UTI 2005
  • Technical Customer Handling Certificate 2005
  • Volkswagen Generation Best 2012

Certification

  • Master Certified Volkswagen Technician
  • Chassis Specialist
  • HVAC Specialist
  • Transmission Specialist
  • Engine Specialist
  • Electrical Specialist
  • EV Specialist

Timeline

Volkswagen Master Certified Automotive Technician

Ancira Volkswagen
08.2023 - Current

Volkswagen Master Certified Automotive Technician

North Park Volkswagen
04.2016 - 08.2023

Shop Foreman/Team Leader

Volkswagen of Orange Park
08.2013 - 04.2016

Volkswagen Certified Automotive Technician

O'steen Volkswagen
03.2006 - 08.2013

Certificate of Technical Studies - Automotive Technology

Universal Technical Institute

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