Jose Rafael Cruz Guerra

• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Answered telephone and email inquiries from potential customers.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Developed successful sales strategies to maximize customer satisfaction and profit.
• Completed registration paperwork and sales documentation.
• Responded to customer enquiries via telephone and email.
• Prepared purchased vehicles and completed final delivery checks.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

• Established and enforced controls on revenue and expenses to protect company assets.
• Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
• Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.

• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Collaborated well with other food runners to deliver orders accurately.
• Cleaned and sanitized food preparation and serving areas.

Manage kitchen, food handling and quality, in charge of inventory control, restaurant staff, and equipment maintenance

Food handling and preparation under supervision of executive chef

Shift management, food quality, customer service ambassador.