Jose Rigoberto Rivas Cruz
Reston,VA
Summary
Hardworking employee enthusiastic about learning Sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages as a technician ans sales expertise to manage job functions. Excellent communicator with focus on results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Glass Technician
KGA
Sterling, VA
06.2021 - 09.2022
- Applied primer, installed glass and monitored curing.
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Removed particles such as dirt and loose glass from damaged areas.
- Kept work areas organized, clean and free of hazards.
Technician
ITRenew
Sterling, VA
11.2021 - Current
- Completed job reports and logs immediately following service calls.
- Organized work to meet demanding production goals.
- Planned, scheduled and delegated daily work to team of employees.
- Meticulously tracked all parts and devices used on each service call.
Technician
Cis Secure Computing
Ashburn, VA
03.2021 - 05.2021
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on computers.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Salesperson
Cutco Knives
Reston, VA
03.2021 - 04.2021
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Education
Certificate - Automotive Technology
Lincoln College of Technology - Colombia, MD
Colombia, MD06.2024
High School Diploma -
South Lakes High School
Reston, VA06.2020
Skills
- Issue Analysis
- Design principles
- Written/Verbal Communication
- Time management
- Production Scheduling
- Product description
- Customer care
- Relationship building
- Prospecting
- Strategic planning
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Technician
ITRenew
11.2021 - Current
Glass Technician
KGA
06.2021 - 09.2022
Technician
Cis Secure Computing
03.2021 - 05.2021
Salesperson
Cutco Knives
03.2021 - 04.2021
Certificate - Automotive Technology
Lincoln College of Technology - Colombia, MD
High School Diploma -
South Lakes High School
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