Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Josette Carrizales

Laredo

Summary

Dynamic and detail-oriented Police Communications Dispatcher at Texas A&M International University, skilled in effective communication and emergency response. Successfully prioritized urgent incidents and maintained accurate logs, enhancing operational efficiency. Proficient in research methods and document management, ensuring swift and informed decision-making in high-pressure situations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Police Communications Dispatcher

Texas A&M International University
Laredo
07.2025 - Current
  • Maintained accurate logs of dispatch activities and communications for record-keeping.
  • Operated radio systems for effective communication with police officers and public.
  • Monitored emergency calls, prioritizing incidents based on urgency and severity.
  • Conducted research using specialized databases such as TLETs
  • Received emergency and non-emergency calls from the public, determined nature of call and dispatched appropriate personnel.
  • Created daily shift logs detailing all activities performed throughout a shift.
  • Advised personnel about accidents, weather conditions or other hazards.

Student Worker- University Police Department

Texas A&M International University
Laredo
09.2023 - 05.2025
  • Assisted staff with administrative tasks and document management.
  • Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
  • Answered office phone to direct inquiries to appropriate individuals.
  • Parking enforcement and citations.
  • Represented the organization at community and campus events

Education

Bachelor of Arts - Psychology

Texas A&M International University
Laredo, TX
05-2025

Skills

  • Effective communication
  • Critical thinking
  • Emergency response
  • Research methods
  • Document management
  • Customer service
  • CPR and first aid

Certification

  • Criminal Justice Information Services Security and Privacy Training- July 2025
  • Adult and Pediatric First Aid/CPR/AED

Affiliations

  • Religious Educator, San Agustin Cathedral- September 2025-Current

Timeline

Police Communications Dispatcher

Texas A&M International University
07.2025 - Current

Student Worker- University Police Department

Texas A&M International University
09.2023 - 05.2025

Bachelor of Arts - Psychology

Texas A&M International University

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