Diamond Miller
Philadelphia,PA
Summary
Highly-motivated and committed professional that enjoys challenges. Adept at independent work and being a team player. Learns quickly and adapts well. Record of success with excellent communication, multitasking, problem solving and active listening in busy settings.
Overview
13
13
years of professional experience
Work History
Police Communications Dispatcher
Philadelphia Police Department Headquarters
Phila, Pennsylvania
01.2020 - 09.2022
- Received emergency and non-emergency calls from the public, gathered caller info and documented vital details to determine nature of call and dispatch appropriate personnel.
- Managed multiple tasks simultaneously and handled emergency situations calmly and composed.
- Provided support services such as warrant checks and background searches for officers in the field upon request.
- Adhered to strict confidentiality protocols when handling sensitive material or privileged information.
Lead Lifeguard
Philadelphia Department of Recreation
Philadelphia, PA
06.2009 - 08.2019
- Maintained constant surveillance of pool and surrounding pool deck area for potential risks, emergencies, and ensure safety of patrons.
- Communicated effectively with patrons about regulations, safety procedures, and general information about the facility.
- Prepared weekly schedules for lifeguards to ensure adequate coverage.
- Utilized training, rescue techniques and proper equipment to aid distressed people; administered first aid when necessary; summoned EMS when necessary.
Administrative Assistant Intern
Philadelphia Job Corps Life Science Institute
Philadelphia, Pennsylvania
11.2010 - 05.2015
- Professionally and promptly responded to incoming emails and telephone calls, directing them to the appropriate department or employee.
- Managed office supplies by checking inventory levels and anticipating needed supplies.
- Scheduled meetings and appointments for office staff.
- Sorted and distributed incoming letters for office.
Education
Bachelor of Science - Criminal Justice
Strayer University
Philadelphia, PA09-2018
Associate of Science - Liberal Studies
Community College of Philadelphia
Philadelphia, PA05-2015
Skills
- Information Gathering
- Confidentiality
- Active Listening
- Excellent Communication
- Effective Communication
- Attention to Detail
- Adaptability and Flexibility
- Dependable and Responsible
- Time Management
- Multitasking
- Reliability
References
References available upon request.
Timeline
Police Communications Dispatcher
Philadelphia Police Department Headquarters
01.2020 - 09.2022
Administrative Assistant Intern
Philadelphia Job Corps Life Science Institute
11.2010 - 05.2015
Lead Lifeguard
Philadelphia Department of Recreation
06.2009 - 08.2019
Bachelor of Science - Criminal Justice
Strayer University
Associate of Science - Liberal Studies
Community College of Philadelphia
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