Jean Clark
phoeix,az
Summary
Dynamic Police Communications Dispatcher with the City of Phoenix Police Department, adept at call prioritization and maintaining confidentiality. Enhanced officer safety through precise information delivery and effective teamwork. Proven ability to utilize mapping software for rapid response, demonstrating strong situational awareness and problem-solving skills in high-pressure environments.
Overview
28
28
years of professional experience
Work History
Police Communications Dispatcher
City Of Phoenix Police Department
09.1997 - Current
- Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
- Demonstrated adaptability in adjusting work schedules or assuming additional duties as required for optimal performance within the department.
- Supported fellow dispatchers when needed, fostering teamwork within the department.
- Streamlined communication between officers and emergency personnel, ensuring seamless coordination during high-stress situations.
- Collaborated closely with other dispatchers and supervisors, maintaining open lines of communication to ensure efficient operations.
- Expedited response efforts by expertly utilizing mapping software to pinpoint precise locations of callers.
- Participated in ongoing training for improved knowledge about protocols, policies, and procedures related to police communications work.
Skills
- Call prioritization
- Situational awareness
- Public safety awareness
- Incident documentation
- Information gathering
- Multi-line phone system
- Confidentiality
- Processing requests
- Caller engagement
- Teamwork and collaboration
- Problem-solving
- Time management
Accomplishments
I have been with the City of Phoenix Police dept for over 27 years. With in this time frame I have received several commendations. The one I am most proud of is being the first civilian to receive the Distinguished Service award for a hostage situation involving children related to a Homicide.
Timeline
Police Communications Dispatcher
City Of Phoenix Police Department
09.1997 - Current
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