Jill Brewer
Kissimmee
Summary
Dedicated dispatcher skilled in prioritizing emergency calls and ensuring a coordinated response. Known for attention to detail and effective training methods, ready to enhance public safety and operational readiness in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Police Communications Dispatcher
Belknap County Sheriff's Office
Laconia, NH
10.2023 - 06.2026
- Monitored radio communications to ensure prompt response to emergency calls.
- Operated multi-line phone systems to triage and prioritize incoming dispatch requests.
- Utilized CAD software for efficient tracking of units and incidents in real-time.
- Coordinated with law enforcement, fire, and EMS agencies during emergencies for effective resource allocation.
- Trained new dispatchers on protocols, software systems, and communication techniques to enhance team efficiency.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
Veteran Caseworker
Sc Works Upstate
Spartanburg, SC
06.2022 - 08.2023
- Assessed client needs and developed tailored service plans to support individual goals.
- Coordinated with community resources to connect clients with appropriate services and programs.
- Monitored client progress, ensuring compliance with program requirements and addressing barriers.
- Provided crisis intervention and emotional support to clients facing challenging situations.
- Facilitated workshops on job readiness, skills training, and personal development for diverse groups.
Training Specialist
Charleston County Sheriff's Office
North Charleston, SC
11.2019 - 06.2022
- Developed and implemented training programs for law enforcement personnel to enhance operational effectiveness.
- Facilitated hands-on workshops utilizing simulation tools to improve tactical decision-making skills.
- Collaborated with subject matter experts to create comprehensive training materials tailored to departmental objectives.
- Streamlined onboarding process for new hires, resulting in reduced time to productivity.
911 Emergency Dispatcher
Tioga County Emergency Services
Wellsboro, PA
04.2018 - 09.2019
- Coordinated emergency response efforts, ensuring timely dispatch of services to critical incidents.
- Monitored multiple communication channels, prioritizing calls based on urgency and service needs.
- Implemented call-handling protocols, improving efficiency in emergency response operations.
- Trained new dispatch personnel on operational procedures and systems for effective service delivery.
Education
Bachelor of Science - Pre-Law
Liberty University
Lynchburg, VA12-2026
Skills
- Call prioritization
- Situational awareness
- Public safety awareness
- Teamwork and collaboration
- Problem-solving
- Prioritizing situations
- Attention to detail
Timeline
Police Communications Dispatcher
Belknap County Sheriff's Office
10.2023 - 06.2026
Veteran Caseworker
Sc Works Upstate
06.2022 - 08.2023
Training Specialist
Charleston County Sheriff's Office
11.2019 - 06.2022
911 Emergency Dispatcher
Tioga County Emergency Services
04.2018 - 09.2019
Bachelor of Science - Pre-Law
Liberty University