JOSETTE COMMISSO
St. James,NY
Summary
Senior litigation claims adjuster with extensive experience at Hanover Insurance Group, specializing in coverage analysis and litigation strategy. Demonstrated success in negotiating favorable claims resolutions while maintaining regulatory compliance. Skilled in risk identification and reserve assessment, building strong relationships with clients and defense counsel to achieve optimal outcomes.
Overview
45
45
years of professional experience
Work History
Senior Litigation Claims Adjuster
Hanover Insurance Group
01.2019 - Current
- Review and assess coverage, liability and damages in jurisdictions throughout the east coast while complying with each jurisdiction's applicable statutes, rules, regulations and case law.
- Identify and assess coverage issues and draft coverage position letters while developing and implementing strategy relative to coverage issues.
- Analyze coverage, liability and damages for purposes of assessing and recommending reserves.
- Mitigated indemnity and expense exposure by effectively communicating developments and outcomes to key internal and external clients.
- Retained and directed defense counsel per litigation guidelines to ensure effective resolution strategies.
- Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective timely and accurate resolution of claims.
- Prepared and presented comprehensive reports to senior management detailing issues influencing evaluation and reserve recommendations.
- Review and analyze contracts, leases, and identify risk transfer opportunities.
- Provided guidance, training, and assistance to adjusters participating in the Mentee/Mentor program.
Senior Litigation Claims Examiner
Arch Insurance Group
Jersey City, USA
01.2016 - 01.2019
- Identified and assessed coverage issues, drafted coverage position letters, and developed strategies to address coverage challenges.
- Analyze coverage, liability and damages for purposes of assessing and recommending reserves.
- Review and assess coverage, liability and damages in jurisdictions throughout the US while complying with each jurisdiction's applicable statutes, rules and case law.
- Ensure mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external clients.
- Prepared and presented comprehensive reports to senior management outlining issues impacting evaluation and reserve recommendations.
- Retained defense counsel and directed counsel according to litigation guidelines.
- Attend mediations, trials, and proceedings relevant to the resolution of the matter.
- Negotiated resolutions of claims to ensure timely and accurate outcomes.
Senior Liability Specialist (Professional Program)
Zurich Insurance Company
Melville, USA
01.2013 - 01.2016
- Managed high volume of pending Veterinary Medical Malpractice losses, ensuring thorough analysis of moderate to high exposure claims.
- Collaborated with team to develop Specialty Products for AVMA Professional Program, enhancing service offerings.
- Communicated with customers and brokers during bi-annual claim reviews, fostering strong relationships and addressing concerns.
Senior Liability Specialist (Specialties)
Zurich Insurance Company
Melville, USA
01.2000 - 01.2013
- Managed complex, litigated commercial casualty claims, addressing general and products liability, auto liability, serious injuries, and coverage issues.
- Adjusted claims for national accounts, including The Children’s Place, Sun Products, RA Patina Hospitality, National Grid, Estee Lauder, Wakefern/ShopRite, and B&G Products.
- Analyzed insurance policies to ensure compliance with regulatory standards.
- Collaborated with teams to streamline claims processing workflows.
- Developed training materials for new staff on underwriting procedures.
Liability Claim Specialist I-II, Third Party Auto Claim Adjuster, Workers Compensation Medical Claim Adjuster, Support Staff
Zurich Insurance Company
Melville, USA
01.1981 - 01.2000
Skills
- Claims management
- Litigation strategy
- Claims negotiation
- Coverage analysis
- Reserve assessment
- Risk identification
- Regulatory compliance
References
Provided upon request
Personal Information
Title: SCLA
Timeline
Senior Litigation Claims Adjuster
Hanover Insurance Group
01.2019 - Current
Senior Litigation Claims Examiner
Arch Insurance Group
01.2016 - 01.2019
Senior Liability Specialist (Professional Program)
Zurich Insurance Company
01.2013 - 01.2016
Senior Liability Specialist (Specialties)
Zurich Insurance Company
01.2000 - 01.2013
Liability Claim Specialist I-II, Third Party Auto Claim Adjuster, Workers Compensation Medical Claim Adjuster, Support Staff
Zurich Insurance Company
01.1981 - 01.2000