Josey Anstine
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Welcoming Tanning Consultant offering superior knowledge of tanning products. Adept at scheduling and paying attention to client details while maintaining a clean and professional workspace. Successful at prioritizing client and company needs. Knowledgeable Tanning Consultant adept at customer service and maintaining personalized care services with a fantastic memory and eye for detail. Offering extensive knowledge of salon products.
Work History
Tan Advisor
11 Months- Assessed skin types to recommend safe tanning practices, enhancing client safety and satisfaction.
- Updated knowledge of sales, promotions, and policies to provide accurate information and enhance customer experience.
- Engaged in ongoing education on tanning products and safety protocols to ensure best practices and informed customer guidance.
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Resolved customer complaints promptly and professionally in accordance with company policy.
- Participated in ongoing education on tanning products, equipment, and safety protocols.
- Maintained cleanliness and sanitation of tanning beds and salon environment to ensure client safety.
- Cleaned and sanitized tanning beds and rooms.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Explained the benefits of using different types of tanning beds and lotions.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Sales Associate
5 Months- Maximized customer satisfaction through personalized service and product recommendations.
- Managed inventory levels, ensuring optimal stock availability and presentation.
- Analyzed sales trends to identify opportunities for promotions and upselling strategies.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
Barista
4 Years 3 Months- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Studied and committed to memory official and off-menu coffee and tea recipes to enhance service quality.
- Memorized official and off-menu coffee and tea preparations.
- Cultivated strong relationships with regular customers by recognizing preferences and anticipating needs to enhance their experience.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Input orders into point of sale system and handled customer payments.
- Maintained high standards of cleanliness and organization, ensuring quality of food and beverage products through effective sanitation practices.
- Assisted customers with menu selection by providing tailored recommendations based on preferences and dietary restrictions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Assisted in training new baristas on effective customer service techniques and drink preparation standards.
- Managed inventory levels, restocked supplies, and conducted regular equipment maintenance for operational efficiency.
- Engaged with customers to provide personalized recommendations, enhancing overall customer satisfaction and loyalty.
- Collaborated with team members to maintain a positive work environment and foster strong communication skills.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma
Skills
Affiliations
- Rodeo Athlete
- Worked with horses from a young age.
- Certified in Equine Sports Massage Therapy.
Education and Training
I graduated from Yankton High School In 2025 and proceeded to work in other industries to learn what I was interested in and what I did not prefer. I have worked alongside horses since I was little and have done rodeo since i was nine. In August I got certified to do Equine Massage Sports Therapy and have been continuing to grow that business and help owners and horses find their confidence in performing.