Josh Austin
Boiling Springs,SC
Summary
Experienced professional seeking to contribute skills and gain valuable experience while positively impacting a company's safety, productivity, and growth. Recognized for effective communication, dependability, multitasking ability, and strong problem-solving skills. Supportive team member and self-motivated leader driven to achieve success.
Overview
18
18
years of professional experience
Work History
Quality Control Technician
WestRock
05.2024 - 11.2024
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
- Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
2nd and 3rd Shift Team Lead
WestRock
01.2019 - 05.2024
- Monitor safety environment thought-out shift
- Ensure the company safety policies, safe work practices are followed
- Manage daily production activities
- Monitor daily quality procedures are followed
- Track and record daily waste
- Ensure new and existing employees are trained on lockout tagout procedures
- Train employees on SOPs
- Implemented key metrics for monitoring individual performance levels to facilitate objective evaluations during annual review cycles.
- Improved customer satisfaction with timely service and effective issue resolution.
- Managed conflict resolution among team members professionally, maintaining a harmonious workplace atmosphere.
- Promoted a culture of continuous learning through regular coaching sessions for all team members, emphasizing skill development as a key aspect of professional growth while working as Shift Team Lead.
- Oversaw quality assurance measures within the establishment to ensure consistent delivery of products/services that meet or exceed customer expectations.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Machine Operator
WestRock
01.2009 - 01.2019
- Operated United 66” x 113” Rotary Die Cutter
- Operated McKinley 66” x 168” Printer Slotter Die Cutter
- Provided set up and operation assistance on Langston Saturn III 37” x 97” Flexo Folder Gluer
- Provided set up and operation assistance on Langston Saturn III 50” X 113” Flexo Folder Gluer
- Follow lock out tag out procedures
- Report safety concerns
- Use quality assurance techniques to meet customer and company standards
- Efficiently ran equipment and use materials wisely to reduce costs
- Meet and exceeded expected productions numbers
- Maintain inventory of machine parts and other materials
- Direct and supervise machine crew
- Fix and provide solutions to fix down equipment
Forklift Repair Technician
H & M Service Inc
01.2007 - 01.2009
- Prepared and serviced forklifts for rental
- Repaired forklift and related equipment
- Paint and body work to refurbish forklift
Education
High School Diploma -
Blacksburg High School
Blacksburg, SC01.2008
Skills
- Proficient Safety skills
- Quality Assurance techniques
- Microsoft Office Suite
- Mechanical and analytical skills
- Familiarity of Amtech and Kiwi Systems
- Process improvement techniques
- Inspections and reviews
- Production troubleshooting
- Documentation skills
- Influencing skills
- Performance monitoring
- Team motivation
- Mentoring
Activitieshonorsawards
- Spartanburg Container Safety Star, 2016, 2019
- Plant Safety Committee member
- Environmental Safety Committee member
- Machine Guarding Committee leader
References
Available upon request
Timeline
Quality Control Technician
WestRock
05.2024 - 11.2024
2nd and 3rd Shift Team Lead
WestRock
01.2019 - 05.2024
Machine Operator
WestRock
01.2009 - 01.2019
Forklift Repair Technician
H & M Service Inc
01.2007 - 01.2009
High School Diploma -
Blacksburg High School