Josh Baksh
Denton,TX
Summary
Dynamic professional with a proven track record in managing high-profile events and ensuring seamless operations. Expertise in leading diverse teams and coordinating logistics for upscale functions consistently contributes to exceptional guest satisfaction. A strong background in team leadership and event planning drives the ability to deliver memorable experiences while maintaining operational excellence. Committed to elevating event standards through innovative solutions and meticulous attention to detail.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Banquet Manager
University Of North Texas
Denton, TX
02.2024 - Current
- Lead multi-site operations by aligning staffing, service performance, and financial targets to organizational requirements.
- Execute labor planning and scheduling models to match demand; improve productivity and coverage during peak periods.
- Established relationships with key stakeholders, enhancing partnership opportunities within the university community and beyond.
- Developed training programs for staff, enhancing service quality and operational efficiency across banquet services.
- Analyzed customer feedback to refine banquet offerings, driving guest satisfaction and repeat business initiatives.
- Partner with compliance stakeholders to reinforce safety programs, policies, and consistent training from day one.
- Managed event logistics, including setup, coordination, and breakdown of banquet functions.
Senior Banquet Manager III
Sodexo at Texas Christian University
Fort Worth, TX
11.2022 - 02.2024
- Led daily operations and execution across high-volume events; ensured staffing plans and workflows supported service expectations.
- Standardized processes and schedules across sites, reducing labor inefficiencies by 12%.
- Maximized staff productivity by implementing efficient scheduling and task delegation strategies.
- Produced performance updates and operational recommendations for leadership to support change adoption and site consistency.
- Enhanced team performance through regular evaluations, constructive feedback, and professional development opportunities for staff members.
Senior Food & Dining Manager
University of North Texas
Denton, TX
10.2021 - 11.2022
- Managed 4 retail units generating $10M in annual revenue; led staffing, execution, reporting, and performance improvements.
- Built forecasting and inventory dashboards to reduce waste/storage costs by 9% and improve ordering accuracy.
- Strengthened service consistency and team accountability through standardized operating routines and metric reviews.
- Analyzed customer feedback to refine dining experiences and improve satisfaction rates.
Store Director
Target Corporation
Brooklyn, NY
05.2019 - 08.2021
- Directed $65M P&L and 250+ team members across operations, logistics, fulfillment, and service.
- Improved order accuracy and operational efficiency by 15% by redesigning processes and managing KPIs at the floor level.
- Led safety, staffing, and execution routines; delivered performance reporting and improvement roadmaps to senior leadership.
Assistant Director of Food & Beverage / Assistant Director, Logistics
Target Corporation
Brooklyn, NY
01.2012 - 01.2019
- Led logistics/distribution operations with $45M+ annual budgets and 150-200 employees; owned labor planning and execution.
- Improved throughput and reduced costs by 10% through layout/flow redesign and standardized work practices.
- Implemented demand planning routines to improve seasonal readiness, inventory accuracy, and service performance.
Education
B.S. - Aviation Management
CUNY York College
NY05.2012
MBA - Strategic Management
The University of North Texas
Denton, TX07-2026
Skills
- Intermediate Excel expertise
- Data visualization (Power BI)
- Business intelligence with Tableau
- Data retrieval using SQL
- Text formatting
- Personal information manager
- Slide design tool
- Staffing optimization
Websites
Certification
- ServSafe
- OSHA 10
Personal Information
Relocation: Open to Relocation / Travel
Timeline
Senior Banquet Manager
University Of North Texas
02.2024 - Current
Senior Banquet Manager III
Sodexo at Texas Christian University
11.2022 - 02.2024
Senior Food & Dining Manager
University of North Texas
10.2021 - 11.2022
Store Director
Target Corporation
05.2019 - 08.2021
Assistant Director of Food & Beverage / Assistant Director, Logistics
Target Corporation
01.2012 - 01.2019
B.S. - Aviation Management
CUNY York College
MBA - Strategic Management
The University of North Texas