Josh Bergemann
Harrison,AR
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction, and with a flexible and motivational management style. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Production Manager
Bloom
11.2023 - Current
- Oversaw production schedules to optimize workflow and minimize downtime.
- Implemented quality control measures to enhance product consistency and reduce defects.
- Trained and mentored team members on operational best practices and safety protocols.
- Analyzed production data to identify inefficiencies and drive process improvements.
Quality Control Analyst
Ozark Mountain Poultry
11.2021 - 11.2023
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
Fine Dining Server (Second Job)
Red Apple Inn & Country Club
11.2018 - 10.2021
- Took and submitted orders, including customer preferences and dietary requirements.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Managed sections for smooth flow of guests and orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Vessel Chef
American Commercial Barge Lines
09.2018 - 04.2021
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
- Estimated food consumption and requisitioned food, selected and developed recipes, standardized production recipes for consistent quality and established presentation technique.
Sales and Marketing Associate
Sysco Foods
06.2014 - 08.2018
- Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Identified new targets, developed new business opportunities and presented product lines to customers.
Education
Texas Culinary Academy
Austin, TXTarrant County College
Fort Worth, TXSkills
- Forecasting and planning
- Inventory management
- Conflict Resolution
- Budgeting
- Cost controls
- Recipes and menu planning
- Time management
- Ordering and invoicing
- High-volume dining
- Point of sale knowledge
- Guest relations management
- Hospitality service expertise
- Communication skills
- Food preparation and safety
- Item promotion
- Performance improvement
Certification
- Le Cordon Bleu Academic D'art Culinare De Paris certification
- ServSafe Manager certification- 2/14/21
- National Restaurant Association certifications in Food and Beverage Cost Control, Supervision, Professional Cooking , and Nutrition. – ProMgmt program. 10/2002-5/2004
- TWIC Card- Department Of Homeland Security
- CPR Certified- American Red Cross-12/2018
- References & Supporting Documentation Furnished Upon Request
Timeline
Production Manager
Bloom
11.2023 - Current
Quality Control Analyst
Ozark Mountain Poultry
11.2021 - 11.2023
Fine Dining Server (Second Job)
Red Apple Inn & Country Club
11.2018 - 10.2021
Vessel Chef
American Commercial Barge Lines
09.2018 - 04.2021
Sales and Marketing Associate
Sysco Foods
06.2014 - 08.2018
Texas Culinary Academy
Tarrant County College