Josh Chartrand
Chippewa Falls,WI
Summary
Compassionate and collaborative leader with dedication to partnering with coworkers and business partners to promote an engaging, empowering, and fun work culture. Documented strengths in building and maintaining relationships with over fifteen years of combined experience providing excellence in retail, hospitality, and guest service.
Overview
9
9
years of professional experience
Work History
HBC/GM and Natural Foods Department Manager
Festival Foods
12.2019 - Current
- Championed staff performance recognition initiatives, promoting a culture of continuous learning and professional development within the organization.
- Fostered a positive work environment to improve team morale and productivity levels.
- Interacted well with guests to build connections and nurture relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Clerk
Gaming Generations
06.2017 - 12.2019
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
Spice Merchant
Sugar 'N Spice
04.2015 - 12.2019
- Collaborated with store management team to execute successful promotional events and campaigns.
- Increased overall store performance through proactive inventory control measures.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Managed vendor relationships effectively, leading to more reliable deliveries and fewer stockouts.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Associate's Degree - Human Resources
Chippewa Valley Technical College
Eau Claire, WI09.2016
Skills
- Efficient multi-tasker
- Goal Setting
- Exceptional interpersonal communication
- Customer Service
- Effective leader
- Professional and Courteous
- Active Listening
- Complex Problem-Solving
Timeline
HBC/GM and Natural Foods Department Manager
Festival Foods
12.2019 - Current
Sales Clerk
Gaming Generations
06.2017 - 12.2019
Spice Merchant
Sugar 'N Spice
04.2015 - 12.2019
Associate's Degree - Human Resources
Chippewa Valley Technical College