Shannon Martin
Moore,Oklahoma
Summary
Hardworking and enthusiastic Category Analyst trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong analytic & organizational skills eager to secure Associate Category Analyst or Merchandising Planner position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
Work History
Specialty Food, HBC, GM Category Analyst
HAC, Inc.
05.2023 - Current
- Maintain data accuracy for 73 stores in NOS, HBC, GM & ACE Hardware categories.
- Assist stores with product or data analysis discrepancies.
- Write & proof weekly store ads for my categories along with ACE Hardware & NOS (natural organic specialty) monthly store flyers.
- Anticipated and planned for department seasonal needs.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Produced weekly, monthly, quarterly and yearly sales reports for senior management.
- Implemented sales strategies to generate leads and maximize profit margins.
- Supported business partners in vendor negotiations and cost increase justifications.
- Formulated business recommendations and alternative solutions based on statistical data.
- Gathered, organized and analyzed data, resolved discrepancies and modeled information.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
- Generated bar graphs, trend lines and pie charts to represent sales data.
- Researched and evaluated potential new markets and products.
- Generated reports to support development and implementation of marketing plans.
- Utilized specialized software to capture and process data.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Tracked key metrics and developed spreadsheets and data models.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Alternative Sourcing Coordinator
HAC, Inc.
12.2021 - 05.2023
- Maintained documentation for all purchases.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Researched new vendors and partners to obtain most cost-effective pricing for goods.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Managed supply base to support corporate objectives in areas of cost, quality, delivery and customer satisfaction.
- Developed long-term partnerships with key suppliers to improve performance across supply chain, generate greater cost efficiency and enable business to grow and develop.
- Worked with departments to find new and better items to fulfill diverse needs.
- Supported gross profit goals by negotiating and controlling costs, lead times, freight terms and purchase quantity requirements.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Negotiated pricing and terms with vendors to secure best value for company.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Generated reports on purchasing activities to support management decisions.
- Completed monthly profit and loss performance reports.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Developed sourcing strategies to improve procurement processes, supplier relationships and capability development to optimize supply chain.
- Finished 2022 fiscal year with $641,000 COG savings.
Grocery Category Analyst
HAC, Inc.
10.2013 - 12.2021
- Maintained data accuracy for 73 stores in grocery category.
- Gathered, organized and analyzed data, resolved discrepancies, resolved discrepancies for 73 stores.
- Wrote and proofed weekly ad for grocery category.
- Formulated business recommendations and alternative solutions based on statistical data.
- Built partnerships with assigned retailers and buyers through presentation of market trends and shopper data.
- Supported business partners in vendor negotiations and cost increase justifications.
- Provided strategic guidance by delivering data-driven, actionable category-level insights.
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
- Gathered, organized and analyzed data, resolved discrepancies and modeled information.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
- Reviewed contracts for accuracy and validity of cost and quote information, contacting customers directly to resolve issues when appropriate.
- Wrote engaging and successful marketing, advertising, and website copy.
- Generated reports to support development and implementation of marketing plans.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Utilized specialized software to capture and process data.
- Used various market research tools and techniques to gather, analyze and interpret data.
Pricing Coordinator
HAC, Inc.
10.2006 - 10.2013
- Execute weekly advertisement in a timely manner. Processing retails and ensuring accurate display signage and shelf pricing.
- Maintain 100% retail accuracy for all departments.
- Implement weekly category scan audits for pricing accuracy; quality control checks.
- Process new and discontinued products. Adjust shelf allocation and category resets.
- Work with departments and outside vendors to maintain shelf inventory; including dating/fresh products and proper rotation.
- Customer service and communication skills.
- Assist management building key item merchandising including cross merchandising.
Front End Supervisor & Pricing Coordinator
Kroger
06.1986 - 05.2003
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Maintained transaction security by verifying payment cards against identification.
- Maintained accurate records of sales and financial transactions.
- Confirmed continual compliance with all applicable laws and regulations regarding store operations.
- Utilized store analytics to identify areas of improvement in customer experiences.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Mentored new sales associates to contribute to store's positive culture.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Researched issues to obtain appropriate answers to customer inquiries.
Education
Registered Medical Assistant - Medical Assisting
National Education Center of America
North Richland Hills, TX06.1989
L. D. Bell Highschool
Bedford05.1985
Skills
- Quality Management
- Pricing Analysis
- Product Analysis
- Process Automation
- Staff Supervision
- Financial Administration
- Contract Negotiations
- Distribution Management
- Vendor Sourcing
- Customer Relationship Management
- Workflow Planning
- Advertising and Marketing
- Proficient in MS Office, Word, Excel, Edge, Independent Company Software
- Troubleshooting Expertise
- Skilled Negotiator
- Consistently Meet Goals
- Deadline-Oriented
- Exceptional Interpersonal Communication
- Strategic Planning
- Vendor Relationships
- Team Player
- Interpersonal Skills
- Efficient Multi-Tasker
- Motivation
- Purchasing
- Verbal and Written Communication
- Vendor Negotiations
- Data Review
- Problem Resolution
- Customer Relations
- Data & Pricing Analysis
- Client Retention
- Goal Attainment
- Data Entry
- Pricing Strategies
- Store & Vendor Support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved time management by introducing automated program for ad coding tasks.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Specialty Food, HBC, GM Category Analyst
HAC, Inc.
05.2023 - Current
Alternative Sourcing Coordinator
HAC, Inc.
12.2021 - 05.2023
Grocery Category Analyst
HAC, Inc.
10.2013 - 12.2021
Pricing Coordinator
HAC, Inc.
10.2006 - 10.2013
Front End Supervisor & Pricing Coordinator
Kroger
06.1986 - 05.2003
Registered Medical Assistant - Medical Assisting
National Education Center of America
L. D. Bell Highschool
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