Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josh Doherty

West Palm Beach,FL

Summary

Confident hard working individual with an exceptional background spent in the ski/snowboard industry, Construction, and golf Industry . An engaging personality with great project management skills. Over 5 years of on and off hill building experience, acquiring new building/ Contracting skills daily. Skilled In more then one area of expertise. Strong team leader appreciative of hard work!

Professional with significant experience in customer-facing retail environment, highly skilled in sales, inventory management, and customer service. Known for strong focus on team collaboration and flexibility in adapting to changing needs. Reliable and results-driven, excelling in maintaining positive atmosphere and ensuring customer satisfaction. Skilled in using point-of-sale systems, managing stock, and providing knowledgeable assistance to customers.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Golf Shop Attendant

North Palm Beach Country Club
12.2023 - Current
  • Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
  • Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
  • Provided expert knowledge on golf equipment, clothing, accessories, helping customers make informed purchasing decisions based on their specific needs or skill level.
  • Contributed to a welcoming atmosphere by maintaining a clean, organized, and visually appealing golf shop environment.
  • Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
  • Resolved customer complaints with a solutions-oriented approach, ensuring satisfaction and maintaining a positive reputation for the golf shop.
  • Promoted game of golf and specific golf course and maintained high level of professionalism and service.
  • Administered point of sales applications and trained new team members in customer service and operations details.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.

Foundation Sealer

King Foundation Sealing
2020 - 2023
  • Provided training to new team members on proper sealant application methods, contributing to their rapid integration into the workforce.
  • Achieved consistent sealing quality by following standard operating procedures and guidelines.
  • Resolved sealing issues promptly, minimizing downtime and maintaining productivity levels.
  • Improved production efficiency through proper maintenance and calibration of sealing equipment.

Subcontractor

Aytuk Builders
07.2018 - 2020
  • Worked closely with general contractor on completion of tasks.
  • Utilized well-developed carpentry skills to fix items in and out of homes.

Maintenance Worker

Loudon Country Club
04.2019 - 08.2019
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Followed instructions, both orally and written from [Job Title] regarding daily job tasks and duties.
  • Mowed tees/collars and approaches and complexes
  • weed whacked
  • cut trees/limbs

Terrain park supervisor

Gunstock Mountain Resort
11.2018 - 04.2019
  • Loaded, unload and moved material to and from storage and production areas.
  • Worked directly with past managers to design and run terrain parks
  • supervised crews on builds and daily operation
  • Ran daily operations when manager was gone
  • worked daily operations ( on hill building, raking, off hill fabrication of features)

Terrain park attendant

Gunstock Mountain Resort
12.2015 - 11.2018
  • Worked on builds
  • daily maintenance of terrain parks (raking,digging)
  • worked directly under manager and supervisor to keep crew working hard
  • helped fabricate and design features

Salesperson

Sports and Marine Parafunalia
05.2013 - 11.2015
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Protected purchase items with proper bagging and wrapping to prevent damage.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Kept on top of changes to store products and promotions to maintain strong sales.

Education

Diploma - All

Gilford High School
Gilford, NH
2015

Associate of Science - Golf Management

Keiser University: The College of Golf
West Palm Beach, FL
05-2025

Skills

  • Team leader
  • Work well with others
  • Can take advice/recommendation
  • Efficient work ethic
  • Knowledge of on and off hill operation
  • Time management
  • Fabrication (welding/building)
  • Contracting/carpentry
  • Heavy lifting
  • Job site cleanup
  • Operations management
  • Staff training/development
  • Performance improvement
  • Goal attainment
  • Maintaining store appearance
  • Proactive mindset
  • Patience and empathy
  • Team player mentality
  • Scheduling flexibility
  • POS system operation
  • Golf club repair
  • Golf club fitting
  • Reliable and responsible
  • Strong communication and interpersonal skills
  • Decision-making
  • Customer needs assessment
  • Team supervision
  • Teamwork and collaboration
  • Customer service

Certification

  • Impact Zone certified player (Bobby Clampett's Impact Zone)
  • Degree In Golf Management from Keiser University: The College of Golf

Timeline

Golf Shop Attendant

North Palm Beach Country Club
12.2023 - Current

Maintenance Worker

Loudon Country Club
04.2019 - 08.2019

Terrain park supervisor

Gunstock Mountain Resort
11.2018 - 04.2019

Subcontractor

Aytuk Builders
07.2018 - 2020

Terrain park attendant

Gunstock Mountain Resort
12.2015 - 11.2018

Salesperson

Sports and Marine Parafunalia
05.2013 - 11.2015

Foundation Sealer

King Foundation Sealing
2020 - 2023

Diploma - All

Gilford High School

Associate of Science - Golf Management

Keiser University: The College of Golf

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