Luis Sulaica
Cibolo,TX
Summary
To obtain a position that is both rewarding and demanding with a reputable and respectable Company as a manager. I have considerable experience in the fields of information technology, automotive part sales management and military leadership. As a retired U.S. Army Staff Sergeant I look forward to taking on new challenges and becoming part of your team.
Overview
2027
2027
years of professional experience
Work History
Golf Shop Attendant
Randolph Golf Course Randolph AirForce Base
Live Oak, TX
2024 - Current
- Assisted customers with merchandise selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale system accurately, ensuring efficient transaction processing.
- Maintained cleanliness and organization of shop displays, contributing to a welcoming atmosphere.
- Monitored inventory levels and restocked items as needed, supporting sales continuity.
- Provided training to new staff on operational procedures and customer service standards, fostering team development.
PARTS SALES MANAGER
AUTOZONE
Lampasas, Tx
01.2020 - 04.2023
- Customer Service experience with the ability to interact with customers in a friendly and helpful manner. Interaction with customers over the phone or in person. Store Operations overseeing the day-to-day operations of the stores, including sales, customer service and inventory management. Responsible for overseeing the sales team and ensuring they meet their sales goals. Responsible for training new sales associates and ensuring they have the tools they need to succeed. Sale parts to customers and commercial business. Responsible for generating revenue for the company. Recommending to customers to buy the trusted brands and convince them to purchase tools and accessories needed to finish the job and to be successful. Automotive parts products expert knowing all the auto parts the store sells. Knowledge on the different types of parts that auto parts stores sell and how to sell them. i.e.. a car’s engine, cooling system, brakes, fluid capacity, body and electrical system.
Car Porter
GERBER GLASS AND COLLISION
Lampasas, Tx
08.2019 - 01.2020
- The Porter complements quality repairs by cleaning customer vehicles prior to vehicle delivery. Maintains the appearance and cleanliness of shop and office facilities. Key Job Responsibilities to ensure consistent execution of WOW (Wow Operating Way) plan. Maintain the daily housekeeping of the interior of the office, including daily emptying of garbage cans, cleaning the floors, and dusting the countertops and work area. Maintain the daily housekeeping of the interior of the production area, emptying of waste cans, sweeping the floors, disposing of unwanted vehicle parts, and placing tools and equipment in their proper location. Maintain parking lots and grounds in a neat and orderly fashion, including shoveling sidewalks when necessary. Pre-washes customer vehicles prior to repairs beginning. Exterior and interior cleanup of customer vehicles after repairs are complete. Transport of customer vehicles to sublet locations for repairs.
- SKILLS DEVELOPED: Attention to Detail, Safety, Maintaining a Professional Appearance, Production Performance, Quality Assurance
US ARMY COMMUNICATIONS SERGEANT
UNITED STATES ARMY
FT Hood, TX
08.1997 - 03.2018
- Achieved operational readiness through effective oversight of a platoon of over 30 soldiers. Improved training management and accountability, leading to enhanced physical fitness and weapons qualifications. Contributed to mission success by advising on training and execution strategies, while fostering soldier welfare and professional development. Delivered specialized refresher training in military occupational specialties, strengthening competencies in security, CompTIA certifications, and video teleconferencing.
- Achieved enhanced team productivity and efficiency by resolving operational challenges. Improved workflow through effective implementation of strategic plans and coordination of activities. Established and maintained standard operating procedures that fostered consistent operations. Elevated team capabilities through the development and execution of comprehensive training programs. Contributed to organizational success by managing essential administrative duties.
Body Tech Apprentice
CALIBER COLLISION ACADEMY
Killeen, Tx
- 01.2018
- Caliber Collision Academy graduate trained in repair planning and safety practices, replacement and alignment of bolt-on-panels, plastic bumper and steel panel repair, disassembly and reassembly of parts, trim, and hardware, corrosion protection, seam sealing and foams replacement, MIG welding and spot welding on steel panels, removal and replacement of weld-on panels, frame set-up and light sheet metal structural pulls, electrical and mechanical repair basics.
- SKILLS DEVELOPED: Autobody Collision Repair, 90% hands-on training, Trained in Caliber processes & procedures, Trained in tool identification, Disassembly/Reassembly, Plastic & metal repair and welding methods, Mechanical aptitude.
Education
No Degree - Auto Collision
CALIBER COLLISION ACADEMY
Killeen, TXDiploma - Advanced Leaders Course
US ARMY NCO ACADEMY
FT GORDON, GAInformation Technology
CENTRAL TEXAS COLLEGE
Primary Leadership Development
US ARMY NCO ACADEMY
FT HOOD, TXMulti Channel Transmission Sys Op Maint
US ARMY ADVANCED TRAINING
FT GORDON, GABasic Solider Skills
US ARMY BASIC TRAINING
FT JACKSON, SCHigh School Diploma -
CAPROCK HIGH SCHOOL
AMARILLO, TXSkills
- Operated MS Office applications to support daily administrative tasks and document preparation
- Developed and maintained Apple OS applications to enhance user experience
- Executed CATV installation and termination processes with precision
- Assisted in transporting medical supplies using trucks and trailers Supported loading and unloading processes to ensure timely deliveries Collaborated with team members to maintain vehicle readiness for operations
- Executed basic combat life-saving techniques to ensure immediate medical assistance in critical situations
- Completed small arms zeroing and qualification to support operational readiness and marksmanship proficiency
- Optimized scheduling and prioritization of tasks to enhance productivity
- Facilitated collaborative efforts among team members to achieve project goals
- Assisted in organizing team activities to enhance collaboration and efficiency Supported project completion by coordinating schedules and resources Contributed to maintaining a structured workflow for ongoing tasks
- Directed teams to achieve strategic objectives and foster collaborative environments
- Demonstrated unwavering commitment to high standards of work performance
- Oversaw accountability measures to ensure compliance with organizational standards
- Facilitated effective communication strategies to enhance team collaboration
- Promoted equitable practices to foster an inclusive environment
- Directed project management initiatives to ensure timely delivery and adherence to quality standards
- Facilitated conflict resolution processes to enhance team collaboration
- Demonstrated proficiency in various computer applications and software tools
- Demonstrated unwavering commitment to organizational values and goals
LANGUAGES
FLUENT
SPANISH SPOKEN
SPANISH READ
SPANISH UNDERSTOOD
ENGLISH SPOKEN
ENGLISH READ
ENGLISH UNDERSTOOD
Timeline
PARTS SALES MANAGER
AUTOZONE
01.2020 - 04.2023
Car Porter
GERBER GLASS AND COLLISION
08.2019 - 01.2020
US ARMY COMMUNICATIONS SERGEANT
UNITED STATES ARMY
08.1997 - 03.2018
Body Tech Apprentice
CALIBER COLLISION ACADEMY
- 01.2018
Diploma - Advanced Leaders Course
US ARMY NCO ACADEMY
Information Technology
CENTRAL TEXAS COLLEGE
Primary Leadership Development
US ARMY NCO ACADEMY
Multi Channel Transmission Sys Op Maint
US ARMY ADVANCED TRAINING
Basic Solider Skills
US ARMY BASIC TRAINING
Golf Shop Attendant
Randolph Golf Course Randolph AirForce Base
2024 - Current
No Degree - Auto Collision
CALIBER COLLISION ACADEMY
High School Diploma -
CAPROCK HIGH SCHOOL