Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Driggers

Chapin

Summary

IT Specialist with over 19 years of experience providing excellent customer support to network users and consulting clients, working on multimillion-dollar projects within budget. Aiming to use my proficient analytical skills and technical knowledge to enhance your team.

Skilled SCADA Technologist proficient in industry best practices and compliance guidelines. Adept at maintaining equipment and supplies for large projects.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr SCADA Automation Technologist

DUKE ENERGY/PIEDMONT NATURAL GAS
10.2020 - Current
  • Conducts feasibility studies for SCADA system implementations in 13 Oil/Gas facilities, enhancing operational automation.
  • Ensures safety protocols are rigorously followed throughout project execution.
  • Coordination of SCADA system service delivery (troubleshooting, development, upgrades and training) with operations and other automation groups.
  • Involved in PLC, testing and automation changes to achieve high output of Natural Gas Compression Plants and Liquid Natural Gas Plants.

Network Operations

NC AIR NATIONAL GUARD
03.2020 - Current
  • Ensures proper installation of security fixes, operating sys patches, and antivirus software on workstations and servers. (STIG COMPLIANCE)
  • Performs system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
  • Troubleshoots network hardware/software anomalies; administers SCCM/HBSS servers to ensure cyber sec posture.
  • Review threat and vulnerability assessments, recommending cost-effective security countermeasures and recovery plans for network data.

Air Force Recruiter

Air Force
08.2015 - 11.2019
  • Participated in community events representing U.S. military and recruited interested parties.
  • Remained current with training and sought new training opportunities to further personal growth.
  • Escorted recruits to Military Entrance Processing Station (MEPS) for evaluation and in-processing.
  • Maintained recruits in Delayed Entry Program (DEP), educating on military customs and courtesies and administering PT exercises and tests.

IT Specialist/Network Admin

U.S. AIR FORCE – WARGAMING INSTITUTE
10.2010 - 10.2015
  • Installed, tested, and repaired network infrastructure/connections for Secret and Non-Secret, and supported the local area network (LAN), wide area network (WAN), Internet systems and VPN.
  • Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
  • Managed 24/HR Help Desk, supported 250 personnel and resolved Remedy trouble tickets.
  • Developed Secret Network port mapping and rewired over 350 fiber connections.
  • Review threat and vulnerability assessments, recommending cost-effective security countermeasures and recovery plans for network data.
  • Prepared and reviewed serious incident reports, situation reports, operational briefs, and other required reports for accuracy and precision.
  • Developed easy to read and use Standard Operating Procedures to ensure continuity of systems.

Network Administrator/Help Desk Lead

U.S. AIR FORCE – TYNDALL AFB
06.2006 - 10.2010
  • Installed and configured Blackberry server, Windows Servers, Active Directory and DRA servers.
  • Responsible for handling a high volume of inbound customer requests per day using remedy while maintaining professional working relationships with local users and leadership.
  • Delivered ongoing software support for client systems, mobile devices, and server issues.
  • Managed $10M+ equipment inventory and conducted auditing visits to ensure proper use, replacement or disposing of equipment.
  • Monitor and Identify systems' compliance with IT security requirements.

Education

Bachelor of Science - Religion

Liberty University
05.2012

Associate of Science - Information Systems

Community College of the Air Force
05.2012

Skills

  • Superb skills in: DRA, Active Directory, Remedy, Windows Server 2000, 2003 2008, VMWare, Office 365, and VPN
  • Knowledge of databases: Oracle and Microsoft SQL 2000/ 2005
  • Adept with Implementing C4 Systems, Risk Management tools, and utility scripts to monitor and maintain system availability
  • Demonstrates technical acumen in networked application resources by designing, configuring, installing, and managing data services, operating system, and server applications
  • Well versed in Standardizing user privileges and system settings using automated deployment tools such as Group Policy Management Console (GMPC) and System Management Server (SMS)
  • Exceptional communicator/motivator, skilled in peer and team development
  • SCADA Automation and PLC Logic

Certification

  • AWS Cloud Practioner Certified
  • Comptia Sec+ Certification
  • VMWare Certificate of completion
  • Advanced Leadership and Management Development Course
  • IMPACT Sales Certified

Timeline

Sr SCADA Automation Technologist

DUKE ENERGY/PIEDMONT NATURAL GAS
10.2020 - Current

Network Operations

NC AIR NATIONAL GUARD
03.2020 - Current

Air Force Recruiter

Air Force
08.2015 - 11.2019

IT Specialist/Network Admin

U.S. AIR FORCE – WARGAMING INSTITUTE
10.2010 - 10.2015

Network Administrator/Help Desk Lead

U.S. AIR FORCE – TYNDALL AFB
06.2006 - 10.2010

Associate of Science - Information Systems

Community College of the Air Force

Bachelor of Science - Religion

Liberty University

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