Josh Duke
Elk River,MN
Summary
Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Technician II
Nvent
06.2023 - Current
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Proposed corrective actions to address recurring quality issues.
Metal Fabricator
Nvent-Hoffman
10.2021 - 06.2023
- Utilized welding equipment and welding tools to safely complete predetermined operations .
- Performed required maintenance on automatic stud table and welding equipment to enable readiness for project use.
- Straightened warped or bent parts using sledges, hand torches.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed quality checks to verify proper lengths, widths and painted finish discrepancies.
- Used gauges, templates and other measuring devices to inspect production parts.
- Inspected welded projects to verify alignment with blueprint specifications.
Warehouse Associate
Volt Workforce Solutions
07.2020 - 10.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Wrapped pallets in shrink wrap prior to loading.
- Entered quantity received against purchase order in computer system.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 50 pounds.
Direct Support Professional
Dependable Home Health Care
04.2019 - 07.2020
- Maintained clean, safe and well-organized patient environment.
- Helped diagnose patients and deliver treatments with medication administration and specimen collection.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Scheduled daily and weekly care hours for client caseload.
- Identified needs and coordinated plans for travel and out-of-town functions.
Direct Support Professional
Bear Creek Services
08.2018 - 04.2019
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe and well-organized patient environment.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Assisted disabled clients to support independence and well-being.
Guest Service Associate
Kwik Trip
01.2018 - 08.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
Missionary
The Church Of Jesus Christ Of Latter-day Saints
12.2015 - 12.2017
- De-escalated and resolved conflicts between local peoples and missionary representatives.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Wrote and distributed accessible literature about to educate community on The Mormon religion.
- Volunteered in Food shelters and cities locations and in various roles, including Food Distribution and Community Helper.
Pizza Delivery Driver
Jimmy's Pizza
08.2015 - 11.2015
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Anticipated customers' questions and complaints and skillfully handled concerns.
City Employee
City Of Becker
08.2012 - 11.2015
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Performed clerical duties, including registering participants and answering specific event inquiries.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Ordered and maintained all recreational equipment.
Education
High School Diploma -
Becker Highschool
Becker, MN05.2015
Skills
- Product Tagging and Categorization
- Customer Service
- Stocking and Replenishing
- Order Fulfillment
- Verbal and Written Communication
- Reliable and Responsible
- Cleaning and Sanitizing
- Merchandise Retrieval and Distribution
- Customer and Call Response
Certification
- First Aid/CPR Certified
Additional Information
Currently attending Anoka Technical College for an associates in Health Information Technology.
Timeline
Quality Technician II
Nvent
06.2023 - Current
Metal Fabricator
Nvent-Hoffman
10.2021 - 06.2023
Warehouse Associate
Volt Workforce Solutions
07.2020 - 10.2021
Direct Support Professional
Dependable Home Health Care
04.2019 - 07.2020
Direct Support Professional
Bear Creek Services
08.2018 - 04.2019
Guest Service Associate
Kwik Trip
01.2018 - 08.2018
Missionary
The Church Of Jesus Christ Of Latter-day Saints
12.2015 - 12.2017
Pizza Delivery Driver
Jimmy's Pizza
08.2015 - 11.2015
City Employee
City Of Becker
08.2012 - 11.2015
High School Diploma -
Becker Highschool
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