Josh Erickson
Farmington
Summary
Proactive team leader with extensive experience in the hospitality sector. Skilled in training new hires and fostering a collaborative environment, driving improved guest experiences and operational efficiency. As well as, outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
6
6
years of professional experience
Work History
Barista
Smiths Food And Drug
08.2022 - Current
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Provided exceptional customer service, enhancing overall guest satisfaction and loyalty.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Trained new staff on beverage preparation techniques and company procedures.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Caregiver
Legacy Housing
01.2020 - 07.2022
- Provided compassionate assistance with daily living activities for residents.
- Developed and maintained strong relationships with residents and their families.
- Implemented personalized care plans, ensuring compliance with health regulations.
- Trained new staff on caregiving protocols and best practices.
- Led initiatives to enhance quality of life for residents through tailored support services.
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Team leadership
- Beverage preparation
- Opening and closing duties
- New hire training
- Clear communication
- Speedy and efficient
Timeline
Barista
Smiths Food And Drug
08.2022 - Current
Caregiver
Legacy Housing
01.2020 - 07.2022
Bachelor of Science - Psychology
University of Utah