Josh Essman
My name is Josh Essman, and I am an upcoming second-year Atmospheric Sciences major at The Ohio State University. I am 20 years old, and I enjoy studying weather and playing golf and poker. I am currently employed at the North Orange Pool for Columbus Pool Management and have worked as a lifeguard and manager for the past 4 years. Unless an internship opportunity arises, I will become a Regional Manager for the company next summer. Through lifeguarding, I have developed great communication skills with customers, close relationships with my coworkers, and problem-solving. Through managing, I have developed leadership and responsibility, and have learned how to stay calm in high-stress situations. Additionally, I have shadowed a meteorologist at 10tv in Columbus while pursuing my passion of becoming one myself.
Work History
Lifeguard Manager
3 Years 3 Months- Enforced safety policies and rules to guests, contributing to a safer swimming environment.
- Enforced safety policies and rules to guests to prevent accidents.
- Called emergency medical personnel to report incidents requiring immediate attention. in case of serious injury.
- Contacted emergency medical personnel in case of serious injury.
- Performed cleaning and maintenance of facilities to uphold hygiene standards. pool deck and locker rooms when not guarding.
- Monitored pool activity to ensure swimmer safety, responding promptly to potential hazards.
- Maintained quality of pool water by testing chemical levels.
- Cultivated strong interpersonal and problem-solving skills through proactive customer service interactions.
- Cleaned and maintained pool deck and locker rooms when not guarding.
- Assisted with swim lessons and special activities to increase patron engagement.
- Developed strong working relationships with other employees and the general public.
- Developed strong working relationships with other employees and general public.
- Communicated effectively with fellow employees and patrons.
- Remained calm and poised during periods of stress or when dealing with difficult people.
- Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger.
Fast Food Worker
5 Months- Provided outstanding customer service in high-volume settings, enhancing guest satisfaction.
- Collaborated with team to ensure timely order fulfillment and efficiency.
- Collaborated with the team to ensure timely order fulfillment and efficiency.
- Implemented cleanliness protocols to maintain high hygiene standards in the workspace.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Onboarded new staff on operational procedures and customer interaction techniques, fostering a knowledgeable team.
- Assisted in inventory management and stock replenishment processes.
Education
High School Diploma
Skills
Accomplishments
- Awarded Employee of the Month in June this past year across all 15 pools in the Columbus Pool Management company.
Certification
- First Aid/CPR Certified by the Red Cross