Josh Ferguson

Dynamic healthcare executive with proven expertise in strategic account management, operational oversight, and cross-functional leadership within one of the nation’s largest healthcare staffing organizations. Adept at driving business growth, maximizing client partnerships, and orchestrating large-scale managed service programs (MSP) for hospital networks. Demonstrated success in contract negotiation, portfolio analytics, and program management, overseeing $550M+ in gross spend across 12 Health Systems and leading high-performing teams of divisional vice presidents, managers, and directors. Skilled in aligning total talent solutions with client objectives, exceeding operational targets, and implementing innovative strategies that deliver measurable results. Recognized for cultivating executive-level relationships and optimizing client engagement, leveraging data-driven decision-making and advanced tools to enhance efficiency and performance.

• Led transformative organizational transition for key national client by designing and implementing innovative structures and processes within eight months.
• Achieved 120% revenue growth for AMN over two years by executing best-in-class strategic account management and driving portfolio expansion.
• Achieved 30% reduction in client costs while aligning with their business goals and enhancing long-term partnership value.

• Promoted to oversee comprehensive client partnerships—including nursing, allied health, locum tenens, and executive search—across a $150M managed services portfolio of six strategic accounts.
• Negotiated five-year contract extension during COVID-19 pandemic, increasing account revenue from $45M to $200M.
• Drove 30% year-over-year net revenue growth for the entire portfolio.
• Achieved portfolio revenue growth of 20–30% across all accounts from 2016–2018.
• Handpicked in 2018 to revitalize a high-risk client, executing strategic assessments and process enhancements that strengthened executive relationships and fueled significant account expansion.
• Consistently delivered measurable improvements in client satisfaction, fill rates, market share, and revenue growth through data-driven decision-making and operational excellence.
• Led Program Management team of five managers and directors, aligning AMN and client workforce strategies to enhance partnership effectiveness.
• Surpassed annual team revenue targets, achieving 120% of plans from 2017 to 2020.
• Honored as a four-time President’s Circle Award recipient for exemplary leadership and performance.

• Recruited for deep expertise in post-acute care, entrusted with full accountability for relationship management and oversight of a $100M portfolio of Managed Services Provider (MSP) clients.
• Drove a 50% increase in revenue and expanded market share by 35% through strategic account management and targeted growth initiatives.
• Led the sales, implementation, and ongoing execution of the largest contract therapy MSP client, securing a $30M engagement and setting a new company benchmark for contract size.
• Identified and pursued strategic partnership alignment, portfolio expansion, and client integrations, enhancing overall service delivery.
• Directed cross-functional teams—including both direct and matrixed reports—to deliver exceptional client outcomes and operational excellence.
• Facilitated strategic planning and business reviews with clients, utilizing program metrics and industry trends to uncover optimization opportunities and expand service offerings.
• Delivered top performance across all accounts, achieving division’s highest program expansions and cross-selling wins.
• Four-time President’s Circle Award recipient, recognized for outstanding leadership and results.

• Recruited to spearhead business development, targeting rehabilitation companies for mergers and acquisitions to drive organizational growth.
• Led market expansion initiatives across Skilled Nursing, Hospital, and Outpatient sectors, building and nurturing high-value business relationships to support future growth.
• Identified and developed new revenue streams by leveraging professional network and cultivating strategic partnerships.
• Executed innovative marketing and social media campaigns, enhancing brand visibility and accelerating business pipeline.

• Advanced rapidly through a series of increasingly responsible positions, culminating in Senior Sales Manager.
• Directed business development, sales strategy, and account management for national healthcare clients, including Kaiser Permanente, Comforce, HCA, LifeCare Centers of America, and the VA.
• Collaborated with executive leadership to design and execute sales initiatives, develop benchmarks, and drive annual revenue forecasts and hiring plans that aligned with business goals.
• Negotiated complex client contracts and pricing, and led proposal development for new business opportunities.
• Consistently Outperformed Revenue Targets: Led teams that generated $14.5M in 2008 (exceeding goal by $1M), $8M in 2009 (achieving goal), and $17.5M in 2007 (exceeding goal by $3M). Delivered $1M in first-year revenue as an individual contributor.
• Award-Winning Team Leadership: Managed and coached teams of up to 11, recognized as Top Sales Team for three consecutive years and developed three of the top five recruiters, including Salesperson of the Year.
• Strategic Account Management: Oversaw large-scale client relationships with major healthcare systems, securing a five-year extension of the VA government contract and expanding strategic partnerships nationwide.