Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josh Giardino

Citrus Heights,CA

Summary

Hardworking and motivated job seeker with customer service skills in various job areas. Willing to take on tasks to support team and help team achieve company goals as well as support the needs of the customers being served.

Overview

9
9
years of professional experience

Work History

Driver

Door Dash
09.2020 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Delivered orders to customers to drive full satisfaction.

Customer Service Cashier

Whole Food Market
04.2022 - 11.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Checked personal identifications during alcohol and tobacco sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Landscape Laborer

JMLC Landscape
01.2015 - 09.2020
  • Demonstrated skilled use and maintenance of landscape tools and equipment, including jack hammers, air tools and driving company vehicle.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Installed stonework according to landscape design plan and client specifications.
  • Worked efficiently with crews to meet client needs with care and respect.

Education

High School Diploma -

Visions In Education
Sacramento
06.2021

Skills

  • Safety Standards
  • Maintaining Landscape Equipment and Power Tools
  • Quality Assurance
  • Driving and Transportation
  • Valid Driver's License
  • Route Management
  • Time Management
  • Customer Service and Customer Satisfaction

Timeline

Customer Service Cashier

Whole Food Market
04.2022 - 11.2022

Driver

Door Dash
09.2020 - Current

Landscape Laborer

JMLC Landscape
01.2015 - 09.2020

High School Diploma -

Visions In Education

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Josh Giardino