Josh Heidrick
Eugene,OR
Summary
Compassionate Social Worker, Direct Care Professional and Program Manager known for high productivity and effective task completion. Specialize in client needs assessment, resource coordination, and case management planning. Excel in communication, empathy, and problem-solving to support clients effectively. Navigate challenging situations with patience and understanding to achieve positive outcomes.
Overview
26
26
years of professional experience
Work History
Case worker child welfare
ODHS
Dallas, Oregon
01.2023 - 08.2024
- Coordinated safety, well-being, and permanent placement plans for children and families in substitute or foster care, ensuring compliance with regulatory standards and best practices.
- Developed personalized service plans based on client assessments and goals.
- Assessed client needs to determine eligibility for assistance programs.
- Coordinated with community resources to connect clients with support services.
Hairstylist/shop manager
Cry Baby Ink
Eugene, Oregon
02.2015 - 12.2022
- Barber and hair styling services. Oversaw tattoo and barbershop operations, ensuring efficient workflow. Coordinated front desk activities and appointment scheduling. Directed daily operations to maintain service quality and customer satisfaction.
- Executed a variety of hairstyling techniques including cuts, colors, and treatments.
- Provided personalized hair consultations to understand client preferences and needs.
- Maintained a clean and organized salon environment to ensure client comfort and safety.
Program Manager
Oregon Supported Living Program
Eugene, Oregon
10.2009 - 02.2014
- Led program development for individuals with developmental disabilities.
- Managed budgets and resources for multiple programs simultaneously.
- Coordinated staff training sessions to enhance service delivery.
- Managed daily operations of residence, supervised staff, coordinated resident care, developed financial budgets, implemented Individual Support Plans, and ensured regulatory compliance.
Food and Beverage Manager
Sunriver Resort
Sunriver, OR
09.2007 - 09.2009
- Managed daily operations of food and beverage outlets at a premier resort.
- Supervised in-room dining operations, ensuring high standards of service and guest satisfaction. Managed daily operations in a fast-paced environment. at The Meadows fine dining restaurant. Oversaw operations at Owl's Nest Bar and Grill, implementing effective service strategies to enhance guest experience.
- Developed and implemented menus that enhanced guest dining experiences.
- Led staff training programs to improve service quality and efficiency.
DSP, Program Manager, Personnel Director
Alvord-Taylor
Springfield, OR
10.1998 - 08.2007
- Served as a direct care professional, independent living advocate, program manager, and personnel director, ensuring comprehensive support for individuals with diverse needs.
- Implemented individualized support plans tailored to client needs and goals.
- Developed and maintained positive relationships with clients and their families.
- Assisted individuals with daily living activities and personal care tasks.
Education
Associate of Arts - Hair Design
Springfield College of Beauty
Springfield, OR02-2015
Management/Communication
Northwest Christian College
Eugene, ORSkills
- Child welfare advocacy
- Crisis intervention
- staff supervision
- interdisciplinary collaboration
- team leadership
- Team building
- effective communication
Timeline
Case worker child welfare
ODHS
01.2023 - 08.2024
Hairstylist/shop manager
Cry Baby Ink
02.2015 - 12.2022
Program Manager
Oregon Supported Living Program
10.2009 - 02.2014
Food and Beverage Manager
Sunriver Resort
09.2007 - 09.2009
DSP, Program Manager, Personnel Director
Alvord-Taylor
10.1998 - 08.2007
Associate of Arts - Hair Design
Springfield College of Beauty
Management/Communication
Northwest Christian College