Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Josh Howard

Fayetteville,AR

Summary

I am a dynamic and driven business professional poised to become a top-performing real estate agent. Leveraging a robust background in business management, customer service excellence, and eCommerce success, I am eager to bring my innovative mindset and relentless work ethic to Tara L. Limbird Real Estate Group Brokerage. My goal is to exceed client expectations and contribute significantly to the growth and reputation of your esteemed company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive Manager

Bread Lace LLC
Fayetteville, AR
06.2023 - Current
  • Oversee operations for a fast-growing eCommerce business specializing in elastic shoelaces.
  • Achieved 150,000 total sales on one selling platform.
  • Manage inventory, customer service, and marketing strategies.
  • Develop and implement business growth strategies, resulting in significant revenue increases.
  • Conduct market research to identify trends and opportunities for product expansion.
  • Coordinate with suppliers and manufacturers to ensure product quality and timely delivery.
  • Led a team of customer service representatives, providing training and support to maintain high service standards.
  • Content Creation

Cable Installation Technician

Cox Cable
Fayetteville, AR
08.2022 - 12.2023
  • Provided technical support and customer service for cable and internet customers.
  • Resolved customer issues efficiently and effectively.
  • Assisted in sales and service upgrades.
  • Trained new hires on company policies and customer service techniques.
  • Maintained a customer satisfaction rating of 90% through prompt and effective problem-solving.
  • Identified and implemented process improvements that reduced average call handling time by 10%.

Associate Manager

Spring Creek BBQ
McKinney, TX
11.2017 - 08.2021
  • Supervised daily operations in a high-volume restaurant setting
  • Managed staff schedules, training, and performance evaluations
  • Ensured excellent customer service and satisfaction
  • Assisted in inventory management and supply ordering
  • Implemented new customer service protocols that increased customer satisfaction ratings by 15%
  • Coordinated with the kitchen staff to streamline order processing, reducing wait times during peak hours
  • Organized and executed promotional events that boosted sales and customer engagement

Education

Bachelor of Apparel, Merchandise, Product, Development - Fashion Design

University of Arkansas, Fayetteville
Fayetteville, AR
12-2025

High School Diploma -

Melissa High School
Melissa, TX
06-2021

Skills

  • Stakeholder Management
  • Budget Planning
  • Innovation management
  • Cost Reduction
  • Operations Management
  • Real Estate Principles (in-progress)
  • Business Management
  • Customer Service Excellence
  • Team Leadership and Supervision
  • Marketing Strategy and Implementation
  • Inventory and Supply Chain Management
  • Sales and Revenue Growth
  • Problem Solving and Conflict Resolution
  • Communication and Interpersonal Skills
  • Microsoft Excel Certified

Certification

  • Microsoft Excel Certified

Accomplishments

  • 100,000 sells before our first year of business
  • A Honor Roll in High School

Affiliations

  • Member, Kappa Sigma Fraternity, University of Arkansas
  • Participated in Philanthropy events, such as Blood drives and Food Drives
  • 4 year of athletics in High School (Basketball)

References

References available upon request.

Timeline

Executive Manager

Bread Lace LLC
06.2023 - Current

Cable Installation Technician

Cox Cable
08.2022 - 12.2023

Associate Manager

Spring Creek BBQ
11.2017 - 08.2021

Bachelor of Apparel, Merchandise, Product, Development - Fashion Design

University of Arkansas, Fayetteville

High School Diploma -

Melissa High School

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