Hardworking employee enthusiastic about learning my field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Amazon
10.2020 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Dispatcher
Gentry Heating & Cooling/Asheville Air
05.2019 - 03.2020
Communicated with drivers and personnel to coordinate timely delivery of maintenance and repairs
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Directed dispatching, routing, and tracking of 17 fleet vehicles.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Dispatcher
Special Occasions Limousine
04.2017 - 11.2018
Communicated with drivers and customers for timely pick up and drop off
Handled all incoming business and client requests for information
Coordinated maintenance related projects and managed schedules
Painter
JS Painting Associates
03.2016 - 02.2017
Painted surfaces using brushes, spray guns, and paint rollers.
Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Painted indoor areas such as hallways, bathrooms, and lobbies.
Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Claims Processor
Emdeon
12.2014 - 03.2016
Utilized specialized software to process incoming claims, enter data and generate reports.
Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes.
Managed workload and priorities to meet claims processing meet deadlines.
Followed up with customers on unresolved issues.
Learning Specialist
Horizon Blue Cross Blue Shield Of NJ
10.2008 - 12.2014
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.