Josh Janeiro
Glendale,AZ
Summary
Extremely comfortable in stressful situations and handling time sensitive tasks with remarkable proficiency. Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
GCSS Clerk
United States Marine Corps
01.2023 - 07.2024
- Global Contact Support System Clerk, which directly supports any mission requirement in relation to ordering gear/equipment that would be needed in our work sections.
- Maintenance and accountability of any gear my work section was responsible for.
Fire Team Leader
United States Marine Corps
08.2020 - 07.2024
- Fireteam Leader, while maintaining focus on any task at hand, whether it’d be advancing on objective, accomplishing time critical tasks, providing Command and Control for the commander, a Fireteam Leader is also responsible for the members of their fireteam, including their health and well being and structure of the team at all times.
- Trained continuously to maintain required physical fitness for demanding work.
- Coordinated and supervised weapon employment and adhered to fire discipline planning and protocols.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
Network Engineer
United States Marine Corps
07.2016 - 07.2024
- Set up a Virtual Teleconference Call for the 37th Commandant of the Marine Corps, General Neller, during a field exercise in South Korea.
- The past 3 years I have been a formal School House Instructor for the Network Administrators Course. Through this position, I have advocated and aided the development of a new curriculum with a focus centered on the implementation of IPv6.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Monitored system performance to promote network speed, availability and reliability.
- Replaced faulty or damaged network hardware components to improve performance.
- Educated and trained personnel on new technologies.
- Designed and implemented enterprise IP networking infrastructure according to clients' parameters.
- Performed preventive maintenance of networking hardware and related software.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Provided high-level connectivity support for corporate and business partner systems.
- Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
- Performed disaster recovery tasks and data backups to mitigate damages.
Information Systems Command Clerk
United States Marine Corps
06.2019 - 06.2020
- Information Systems Command Clerk, in this position I worked in the help desk, providing support to members of the parent command, making sure accounts were being logically moved and ensuring System Authorization Access Request Forms were being filled out accurately.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Directed clients and guests to correct departments, rooms and staff members.
- Contacted customers regarding account updates and potential problems.
Bachelor Enlisted Quarters Manager
United States Marine Corps
02.2018 - 04.2019
- Bachelor Enlisted Quarters Manager, ensuring the safety and comfort of all enlisted Marines and Sailors that are residing in the Quarters I was tasked with overseeing.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Education
Bachelor of Science - Information Technology
Southern New Hampshire University
Hooksett, NH12.2022
Skills
- EIGRP
- Network Infrastructure
- DHCP
- Network Monitoring and Support
- Cabling (Fiber and Copper)
- Fiber Optic Repair
- Customer Satisfaction
- Administrative Support
- Mail Sorting
- Proficient in Cisco Technologies
- Database Management
- Quality Control
- Operations Support
- Peer Relationships
- Relationship Building
- Administrative Tasks
- Quality Management
- Supply Tracking
- Information Security
- Telephone Etiquette
- Database entry
- Administrative tasks
- Document Management
- Research
- Schedule and calendar management
- File and database management
- Proofreading
- Problem-Solving
- Flexible and Adaptable
Certification
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- CompTIA Security+
- CompTIA A+
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
Timeline
GCSS Clerk
United States Marine Corps
01.2023 - 07.2024
Fire Team Leader
United States Marine Corps
08.2020 - 07.2024
Information Systems Command Clerk
United States Marine Corps
06.2019 - 06.2020
Bachelor Enlisted Quarters Manager
United States Marine Corps
02.2018 - 04.2019
Network Engineer
United States Marine Corps
07.2016 - 07.2024
Bachelor of Science - Information Technology
Southern New Hampshire University
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- CompTIA Security+
- CompTIA A+
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