Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Josh Joyner

Seattle,WA

Summary

Proven track record in enhancing customer satisfaction and operational efficiency, notably at Alpine Ascents International. Skilled in technical gear repair and customer relations, demonstrating strong teamwork and technical proficiency. Excelled in inventory management and sales, significantly improving store presentation and product accessibility. Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Gear Staff

Alpine Ascents International
04.2023 - Current
  • Repaired, patched and maintained tents and shelters
  • Packed group gear for both courses and summit climbs around the Cascades
  • Drove clients and guides to and from Mt Baker and Mt Rainier
  • Facilitated in pre trip gear checks with rentals and other logisitics

Ski Technician

Brundage Mountain Resort
11.2022 - 04.2024
  • Enhanced customer satisfaction by providing professional ski equipment fitting and adjustments.
  • Provided edge repairs and splices for damaged skis
  • Used a Wintersteiger stone and belt machine to base grind and buff ski and snowboard bases
  • Mounted ski bindings on both resort and touring setups with both paper jigs and jigarex
  • Provided waxes and epoxy repair

Retail Manager

Vertical View Climbing Gym
11.2019 - 08.2021
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

WEMT/AIARE 1 And Rescue - Wilderness Medicine

Aerie Backcountry Medicine
Missoula, MT
04.2022

Skills

  • Strong teamwork
  • Customer relations skills
  • Technical Proficiency
  • Sales experience
  • Problem-Solving

Certification

Wilderness Emergency Medical Technician (WEMT)


Avalanche 1 and Rescue (AIARE)


Search Technician with Idaho Mountain Search and Rescue



Timeline

Gear Staff

Alpine Ascents International
04.2023 - Current

Ski Technician

Brundage Mountain Resort
11.2022 - 04.2024

Retail Manager

Vertical View Climbing Gym
11.2019 - 08.2021

WEMT/AIARE 1 And Rescue - Wilderness Medicine

Aerie Backcountry Medicine

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Josh Joyner