Josh Kelly
Daytona Beach
Summary
Upbeat and personable with knack for building rapport and fostering relationships. Possesses in-depth understanding of product knowledge and essential sales techniques, including effective communication and problem-solving. Capable of driving customer satisfaction and contributing to revenue growth.
Thrived in fast-paced sales environment, developing exceptional communication and negotiation skills. Proven ability to understand customer needs and deliver tailored solutions. Seeking to transition into new field where these skills can drive meaningful impact.
Overview
5
5
years of professional experience
Work History
Salesperson
Eco View Windows and Doors
09.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Salesperson
Google Fiber
01.2022 - 12.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
Installer
Holiday Decorating Solutions LLC
05.2020 - 12.2021
- Installed and ran equipment to power Christmas lighting in malls and city squares
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Sales Associate
Surf Style
02.2021 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Larry’s Giant Subs
02.2020 - 05.2020
- Took and completed orders, worked behind the register as well as dishwasher
Education
Bachelor of Science - Supervision And Management
Daytona State College
Daytona Beach, FL05-2025
Highschool Diploma - Dual Enrollment Classes, AICE, AP courses
Seabreeze Highschool
Daytona Beach, FL05-2021
Skills
- Customer service
- Relationship building
- Customer engagement
- Sales process
- Negotiation
- Sales presentations
- Objection handling
- Product description
Accomplishments
- Managed 30 opportunities per month.
Languages
English
Native or Bilingual
Timeline
Salesperson
Eco View Windows and Doors
09.2023 - Current
Salesperson
Google Fiber
01.2022 - 12.2022
Sales Associate
Surf Style
02.2021 - 07.2021
Installer
Holiday Decorating Solutions LLC
05.2020 - 12.2021
Larry’s Giant Subs
02.2020 - 05.2020
Bachelor of Science - Supervision And Management
Daytona State College
Highschool Diploma - Dual Enrollment Classes, AICE, AP courses
Seabreeze Highschool
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