Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
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Josh Lane

Memphis,TN

Summary

Aspiring business professional with a background in cybersecurity and IT support, currently pursuing an MBA to expand my knowledge of strategy, operations, and data-driven decision-making. Seeking a business role where I can leverage strong analytical skills, technical awareness, and a proactive mindset to improve processes, support cross-functional initiatives, and contribute to organizational growth.

Overview

1
1
year of professional experience

Work History

Lane Flooring Assistant

Lane Flooring
Ripley, TN
05.2024 - 08.2024
  • Supported daily operations by managing and troubleshooting office technology, ensuring minimal downtime and smooth business functions.
  • Installed and maintained QuickBooks, enabling accurate invoicing, payment tracking, and improved financial organization for business operations.
  • Provided staff training and ongoing tech support, improving productivity and reducing operational delays.
  • Assisted with process improvement initiatives by identifying inefficiencies in digital workflows and recommending practical, tech-driven solutions.
  • Contributed to customer service efforts by ensuring seamless communication tools and office systems were operational during client interactions.

Cybersecurity Intern

Lauderdale County
Ripley, TN
06.2023 - 08.2023
  • Provided user support and cybersecurity awareness training to local staff and organizations
  • Conducted vulnerability assessments with Nessus
  • Designed and presented a network security plan and incident response strategy to county officials
  • Led simulated phishing tests using KnowBe4 to improve employee resilience to social engineering
  • Worked closely with non-technical users, delivering clear explanations and training
  • Provided IT support for any hardware or software related issues

Education

MBA - Business Administration

University of Memphis
Memphis, TN
05-2027

Bachelor of Science - Cybersecurity

Mississippi State University
Starkville, MS
05-2025

Skills

  • Business Process Improvement
  • Data Analysis & Reporting (Excel, SQL)
  • Strategic Thinking
  • Problem Solving
  • Communication & Presentation
  • Risk Analysis
  • Windows, macOS, and Linux systems
  • AI tools
  • Microsoft Office
  • Technical troubleshooting

References

Available upon request.

Timeline

Lane Flooring Assistant

Lane Flooring
05.2024 - 08.2024

Cybersecurity Intern

Lauderdale County
06.2023 - 08.2023

MBA - Business Administration

University of Memphis

Bachelor of Science - Cybersecurity

Mississippi State University

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