Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
Generic

Josh Lawson

New Market,AL

Summary

With a 19-year tenure at Costco Wholesale, 11 of which have been in management, I have forged a dynamic career marked by proficiency and dedication. My journey began with a compelling 15-year stint in the Tire Center. I supervised the department for 6 years and Managed it for 7. This is where my passion for the intricacies of tires and automotive care took root.

During this period, I honed my skills and expertise in tire services, leveraging my enthusiasm to deliver exceptional customer experiences. My time in the Tire Center allowed me to witness firsthand the pivotal role tires play in the world of sports cars and racing, aligning seamlessly with my personal interest in these high-performance vehicles.

Driven by an unwavering passion for sports cars and racing, I've actively participated in building and racing cars outside of my professional responsibilities. This hands-on experience not only deepened my understanding of automotive dynamics but also underscored the critical impact that tires have on overall performance.

Transitioning to a role within the Costco store for the subsequent 4 years, I seamlessly integrated my automotive passion into my work in automotive service. As the Tire Center Manager, I brought to bear my meticulous attention to detail and a keen ability to intelligently communicate with customers. This unique combination allowed me to not only provide top-notch service but also to cultivate lasting relationships and friendships with customers over the years.


Overview

22
22
years of professional experience

Work History

Food Court Manager

Costco Wholesale Corp
10.2023 - Current

-Write department schedule and formulate sales based production logs to purchase goods daily for production.

-Ensure all food safety and quality is to spec.

-Follow up on nightly SSOP cleaning procedures.

Foods Manager

Costco Wholesale
09.2021 - 09.2023

-Oversee all food related areas of Costco on the main floor. Dry foods,

Freezer, Cooler, Dept 19 Cooler, and Produce.

-Merchandise according to sales, season, and category.

-Ensure mandatory endcaps and product demos are in compliance.

-Maintain regular communication with buyer about products and shortages.

Hardlines Manager

Costco Wholesale
09.2019 - 08.2021

- Review incoming trucks from depot and develop plan for next days merchandising.

-Ensure paid mandatory endcaps and roadshows are in compliance.

-Ensure each product is displayed and secured.

-Coordinate with forklift drivers to ensure steel safety audits are completed each day.

-Teach and train employees on all aspects of merhandising.

-Review Financial dashboard daily to stay in tune with the numbers of the business. Top sellers, top categories. Monitor sales, penetration, and season to merchandise accordingly.

Tire Center Manager

Costco Wholesale
10.2012 - 09.2019
  • Oversee all operations of our tire business that generated over $2 million annually.
  • Conduct interviews and hire qualified employees
  • Conduct self audits to ensure compliance in operations, facility and safety audits.
  • Conduct inventory each period. Research, review, and resolve all discrepancies.
  • Oversee a separate Propane pumping business that was added to Costco in 2013
  • Write annual reviews for all employees
  • Write department schedule
  • Review detailed P&L monthly to assess benchmarks and address any accounting discrepancies
  • Teach, train, and delegate tasks to my supervisors in order to prepare them for future management opportunities.
  • Handle customer complaints, service issues and resolve by making sound business decisions.

Tire Center Supervisor

Costco Wholesale
12.2005 - 10.2012
  • Oversee all operations of the tire shop and sales
  • Ensure quality and accuracy of work of a 10 member team
  • Torque and release vehicles following a 10 point quality release procedure
  • Calculate warranty credit and make discretionary business decisions for member's tire issues
  • Coach/counsel/document employees for their performance
  • Participate in employee reviews
  • Train new employees in both the shop and tire sales.

Tire installer

Costco Wholesale
07.2004 - 12.2005
  • Lift and disassemble vehicles
  • Change/balance tires
  • Perform flat repairs
  • Run the sales counter and provide quality service to members and help determine the correct tires for their application.

Parts Delivery

Piping Systems Incorporated
05.2004 - 07.2004
  • Gather parts from supply houses
  • Deliver parts to job on time.

Bagger/Stocker

Foodvalu
05.2002 - 05.2004
  • Stock all areas of store
  • Bag groceries and assist customers loading groceries into their vehicles.

Education

No Degree - Certified Tire Service Instructor

Tire Industry Association
Baltimore, MD
2012

Mechanical engineering -

University of Alabama in Huntsville
04.2006

Buckhorn High School
05.2004

Skills

  • Strong leader and motivator
  • Customer service
  • Problem solving
  • Confident decision maker
  • Tire Service Expert
  • Time Management/Prioritization
  • Schedule writing
  • Work ethic I will always lead by example

Personal Information

  • Title: Management
  • Date of Birth: 12/08/85

Timeline

Food Court Manager

Costco Wholesale Corp
10.2023 - Current

Foods Manager

Costco Wholesale
09.2021 - 09.2023

Hardlines Manager

Costco Wholesale
09.2019 - 08.2021

Tire Center Manager

Costco Wholesale
10.2012 - 09.2019

Tire Center Supervisor

Costco Wholesale
12.2005 - 10.2012

Tire installer

Costco Wholesale
07.2004 - 12.2005

Parts Delivery

Piping Systems Incorporated
05.2004 - 07.2004

Bagger/Stocker

Foodvalu
05.2002 - 05.2004

No Degree - Certified Tire Service Instructor

Tire Industry Association

Mechanical engineering -

University of Alabama in Huntsville

Buckhorn High School
Josh Lawson